Job Description

This role is responsible for the reception area of the salon and spa. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding salon/spa services and booking all appointments.

• Provide courteous guest service to all guests.
• Must be able to initiate and engage in conversations in a professional and friendly manner.
• Must be able to work in a fast-paced environment.
• Must be able to work well with others and as a team.
• Schedules appointments accurately.
• Must be able to handle the computer system and all cash handling procedures.
• Answer phones promptly and friendly.
• Must be able to work well under pressure.
• Knowledge of all spa treatments and salon services.
• Restock retail items.
• Perform other tasks as assigned by Manager or Assistant Manager.
• Participate and attend in all training classes and staff meetings.

• High school diploma or equivalent.
• Reception desk and/or salon/spa experience preferred.
• Fast paced environment. Must have enthusiasm and possess excellent customer skills.
• Must be capable of multitasking efficiently to increase company production and sales.
• Must be detail oriented, friendly, outgoing and have excellent communication skills.
• Must be able to tolerate a close-knit environment with constant co-work involvement.
• Must be willing to work weekends and holidays.

ADDITIONAL REQUIREMENTS:

• Able to lift items up to 10 lbs.
• Able to stand for a long period of time (up to an average 10-hour shift).
• Must be able to read, speak, write, and understand English.
• Respond calmly in a crisis and in demanding situations handling many guests needs in a fast-paced environment.

Pay: $19.50 per hour

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

JOIN A TEAM THAT GOES ALL-IN ON YOU
Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah’s Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you!