Job Description

South Yarra BMW, part of the award-winning, family-owned Jowett Motor Group, is seeking a polished and professional Receptionist to join our dealership in a full-time, Monday to Friday role.

If you thrive as the first point of contact, feel confident managing both phone and face-to-face enquiries, and take pride in delivering a warm, premium customer experience in a fast-paced environment, we’d love to hear from you.

Why Jowett Motor Group

We back our people properly. Here’s what that looks like:

• Paid Parental Leave – 12 weeks primary carer, 2 weeks secondary.
• Ongoing training and development (online and face-to-face) with real internal career pathways.
• Recognition and team events (BBQs, birthdays, group Christmas party).
• Retailer discounts across major brands.
• Employee Assistance Program (EAP).
• A genuine commitment to supporting women in automotive through our Women in Automotive partnership.
• Leaders who set clear expectations, back you, and want you to succeed.

About the opportunity

We are currently seeking an experienced and customer-focused Receptionist to serve as the front-facing point of contact for our clients and customers.

In this role, you’ll be the welcoming face for our clients, delivering front-of-house support with professionalism and warmth. We're seeking someone who can handle client communications efficiently and maintain a friendly, approachable manner. With a range of responsibilities and strong team support, you'll be an essential member of our team, so excellent communication skills are a must.

The hours of this role are Monday to Friday from 9:30 am to 6:00 pm.

In this critical role you will be responsible for a variety of functions:

• First point of contact for all customers and visitors, providing first class hospitality and greeting in a professional and engaging manner both face-to-face and over the phone.
• Administration duties – including distribution of mail, ordering supplies, service banking and assisting other departments as required.
• Setting and maintaining a high level of cleanliness and housekeeping throughout the dealership.

What you’ll bring:

To be successful in your new role you will have:

• Professional & excellent customer service experience.
• A mature and positive "can do attitude"
• Excellent verbal, written and interpersonal communication
• Strong PC skills
• A switched-on person who is good at multi-tasking
• Strong attention to detail
• Calm & measured under pressure
• Flexibility and adaptability
• Reliability an absolute must
• A commitment to providing the highest levels of customer service
• A willingness for continuous improvement and learning
• Experience in a similar role or within the hospitality industry.

Experience in a similar role within the automotive industry is preferred but not essential. What you do need is a solid work ethic, a positive attitude and a passion for achieving excellence.

About Jowett Motor Group

Since 2001, Jowett Motor Group has grown into a leading automotive group representing BMW, MINI, Honda, Audi, Geely and Chery. Our culture is built on family values, accountability, and continuous improvement. We care about performance, but we care just as much about our people.

Apply now

Ready to take the next step with Glenelg BMW? Apply today.

Learn more about careers at Jowett Motor Group: www.jmgpl.com.au/careers

Diversity & inclusion

We welcome applications from people of all backgrounds, ages, genders and cultures.

Pre-employment check

A National Police Check is required prior to commencement.