Job Description

Receptionist – Part-Time

Willow Creek Health Care Center

Pay Range: $17.50–$18.00 per hour

Be the Welcoming Face of Our Community

Willow Creek Health Care Center is seeking a friendly, professional, and dependable Part-Time Receptionist to join our administrative team. As the first point of contact for residents, families, visitors, and community partners, the Receptionist plays an important role in creating a warm and positive experience.

This is a clerical position located in the Reception/Administrative area and has no clinical responsibilities or resident-care duties.

Essential Duties and Responsibilities

• Greet residents, families, applicants, vendors, and other visitors with a welcoming and professional attitude.
• Answer a multiline telephone system and promptly transfer calls or take accurate messages.
• Check visitors in and direct or escort them to the appropriate destination.
• Maintain accurate visitor sign-in and sign-out records.
• Notify employees of visitor arrivals, appointments, and cancellations.
• Provide general administrative and clerical support.
• Handle incoming and outgoing mail and deliveries.
• Schedule appointments and maintain meeting-room reservations.
• Make copies, scan documents, organize files, and complete other routine office tasks.
• Keep the reception and lobby areas clean, organized, and welcoming.
• Respond professionally to questions from residents, families, employees, and visitors.
• Follow facility safety, security, visitor-management, and emergency procedures.
• Protect resident privacy and maintain the confidentiality of all health and personal information.
• Report suspected or known confidentiality violations to the Administrator immediately.
• Perform additional clerical duties as assigned.

Qualifications

• High school diploma or GED required.
• Previous receptionist, administrative, clerical, or customer-service experience preferred.
• Basic knowledge of Microsoft Office, standard clerical functions, and multiline telephone systems.
• Excellent customer-service and interpersonal skills.
• Professional telephone etiquette and a friendly demeanor.
• Strong written and verbal communication skills.
• Ability to follow written and verbal instructions.
• Strong organization, accuracy, and attention to detail.
• Ability to manage interruptions and multiple responsibilities calmly.
• Dependable attendance and a cooperative, team-oriented attitude.
• Ability to maintain professionalism and confidentiality.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Requirements

This position requires regular sitting, standing, walking, speaking, hearing, reading, and prolonged computer use. Frequent use of telephones, copiers, scanners, fax machines, calculators, and other office equipment is required. The employee may occasionally lift or move materials weighing up to 25 pounds. No travel is required.

Reasonable accommodations may be made for qualified individuals with disabilities.

Why Join Willow Creek Health Care Center?

• Competitive pay of $17.50–$18.00 per hour
• Part-time scheduling
• Supportive leadership and a collaborative team
• Training and professional-development opportunities
• Welcoming and resident-centered work environment
• Opportunity to make a positive first impression for residents and families

Benefits are subject to eligibility requirements and facility policy.

If you are friendly, organized, and committed to excellent customer service, apply today and join Willow Creek Health Care Center!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.