Job Description

Internal use only - Grade M

About us

We are Very.

Our purpose, helping families get more out of life, powers everything we do.

We want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go.

If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨

About the team

A fantastic opportunity has arisen for a Part-time Receptionist to join us at our Skygate facility, our state-of-the-art distribution centre in the East Midlands.

The site is responsible for 94% of our customer orders, houses 7.2m products and processes 633,000 items every week.

Our world class automated technology processes customer orders in as little as 17 minutes. I’s our talented Skygate colleagues who really make the magic happen though. Together, they’ve created a culture where diversity is celebrated, and work life balance is a priority.

You will get to learn and develop here, working in an unrivalled culture and living by our values every day

About the role

The Receptionist role is key to ensuring safety controls and daily operations run smoothly. The role is to cover reception on Mondays and Tuesdays, however flexibility is needed to cover holidays and sickness absence where required.

Working pattern: Monday and Tuesday 8am - 4pm

As a receptionist for our Skygate facility, you will be responsible for:

• Acting as a focal point for all day-to-day operations, contact and information
• Maintaining Security awareness and work alongside other members of the Security team
• Effectively dealing with all enquiries and visitor interactions at the front desk and contacting colleagues when visitors arrive
• Access & egress controls
• Answering incoming calls or internal calls from both colleagues and visitors
• Receiving and passing on mail deliveries to the relevant individuals
• Assisting in meeting room bookings and scheduling
• Responding to alarms and act in accordance with emergency procedures
• Maintaining all records related to reception duties
• Administration support for the Fulfilment Centre Leadership Team
• Ad-hoc administration and support tasks, where required to support the wider site

About you

This is a super important role to our site, greeting all visitors and representing The Very Group as the first point of contact to those visiting our site. You will have prior experience working as a receptionist at a busy site, comfortable with handling multiple priorities and duties at one time. The key skills required are:

• Excellent organisational skills
• Excellent communication skills
• Strong customer service and administration skills
• Highly motivated and willing to learn
• Attention to detail and accuracy on all aspects of the role are essential

Some of our benefits

• Inclusive culture and environment, check out our Glassdoor reviews
• LinkedIn learning access
• Up to 25% discount on Very.co.uk Matched pension up to 6%
• More benefits can be found  on our career site

How to apply

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.

What happens next?

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.

You can expect a two stage interview process for this position:

1st stage - A one-hour interview with the Hiring Manager, covering competency-based questions around your experience and what you could bring to the role.

2nd Stage - A follow-up interview to further explore your suitability for the role and give you the opportunity to meet additional members of the team.

As an inclusive employer please do let us know if you require any reasonable adjustments.

If you'd like to know more about our interviews, you can find out here

Diversity, inclusion and equal opportunities

We’re  building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don’t discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via talentacquisition@theverygroup.com. We’ll be happy to support you.

We’re proud to be a  Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.