Job Description

Job Location: Christie at the Fields (LLC) - Champaign, IL 61822,

Position Type: Full Time, Education Level: High School,

Salary Range: $15.50 - $21.31 Hourly,

Job Shift: 1st Shift,

Job Category: Administrative/Clerical, Christie Clinic's department of Orthopedics/Sports Medicine is seeking a full-time Receptionist at the Fields clinic in Champaign from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements.

Duties include greeting clinic patients upon arrival, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process. The PSR will also serve as a liaison between patient and medical support staff ensuring that all patient matters are addressed prior to seeing the provider.

Job Qualifications and Expectations: JOB DUTIES: (This list may not include all of the duties assigned.)

• Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
• Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with ALL providers in a courteous manner.
• Verify and update necessary demographic information.
• Maintain provider schedules.
• Keep a neat and orderly work and lobby area.
• Maintain relevant office supplies for department effectiveness.
• Distribute mail to appropriate staff members.
• Schedule referral visits and appointments, as requested.
• Ensure patient completes all paperwork pertaining to the office visit including insurance information, etc. prior to patient seeing provider.
• Conduct retail sales of Ice Machines and Leg Compression Devices.
• Change financial class for charges on a patient’s account that need filed to update INS.
• Write notes for patients to be in and out of work, P.E. etc.
• Process and complete FMLA forms in a timely and accurate manner upon receipt.
• Perform related work as required.

REQUIRED QUALIFICATIONS

• High School Diploma or equivalent

PREFERRED QUALIFICATIONS

• Experience in a medical office setting

CERTIFICATE/LICENSE

• None

TYPICAL PHYSICAL DEMANDS

Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 25 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS

Work is performed in a medical office setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids and other waste common to a health care environment. Requirements may include working irregular hours.

PAY AND BENEFITS

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.

We also offer a substantial benefits package, including

• Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)
• Dependent Care Flexible Spending Account
• 401k Plan
• Medical Flexible Spending Account
• Health Insurance
• Group Term Life Insurance
• Dental Insurance
• Identity Theft Protection
• Vision Insurance
• Long Term Disability
• Accidental Death & Dismemberment Insurance