Job Description

Receptionist

Type: On-Call (Day Hours M-F)
Wage: $12-16/hr DOE
Location: Avamere at Rio Rancho - 1000 Riverview Drive SE, Rio Rancho, NM 87124

The Receptionist serves as the first point of contact for visitors, residents, and callers. Responsibilities include greeting guests, answering and directing phone calls, supporting administrative tasks, managing inquiries, and ensuring a professional and welcoming front desk experience.

Responsibilities:

• Answer telephones, operate facility paging system, and manage resident list and incoming calls to residents.
• Greet visitors, and give directions and information to guests, residents and sales representatives.
• Ensure all visitors abide by existing rules, use ID badges and manage the sign in/out log.
• Assist Administrator and Department Directors in administrative manners.
• Receive, sort and distribute mail.
• Maintain confidentiality of all resident care information in accordance with HIPAA guidelines.

Qualifications:

• Must be at least 18 years old
• High School Diploma or equivalent, additional education or secretarial training preferred.
• 1+ years of experience in a clerical position, preferably in a healthcare office setting.
• 1+ years of experience in a customer service position.
• Ability to use general office equipment and computer systems required.

Benefits:

We believe caring for others starts with caring for our own teams. Our benefits are designed to support your well-being, growth, and peace of mind—so you can focus on making a difference every day.

• Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible. - Benefits eligible at 30+ hours/week.
• 401(k) Retirement Plan with discretionary employer match
• Paid Time Off (PTO) and Premium Pay for Holidays worked, conditions apply
• Employee Assistance Program (EAP) Canopy: Free, confidential support for mental health, stress, family needs & work/life balance
• Health Savings Account (HSA), Flexible Spending Accounts (FSA) options and CERA (Commuter Expense Reimbursement Account)
• Voluntary & Supplemental Insurance Options: Voluntary Life and AD&D, Short- and Long-Term Disability, plus Whole Life, Accident, Critical Illness, Hospital Indemnity, and Legal Services.

The company reserves the right to revise the duties set forth in this job description at its discretion.