Reception / Front Desk

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  Greet clients and visitors in a professional and courteous manner

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  Manage the reception area and ensure a welcoming environment

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  Handle incoming calls and direct them to the appropriate departments

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  Maintain visitor logs and coordinate with internal teams

Call Center / Customer Support

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  Answer inbound calls and respond to client inquiries regarding properties, services, and appointments

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  Make outbound calls to follow up on leads, inquiries, and client feedback

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  Register and update client details in the CRM system

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  Schedule site visits and coordinate appointments with sales agents

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  Handle basic complaints and escalate issues when required

Administrative Support

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  Maintain accurate records of calls, inquiries, and client interactions

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  Support the sales and leasing team with documentation and follow-ups

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  Assist with daily administrative and coordination tasks

Requirements

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  Diploma or Bachelor’s degree (preferred)

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  1–3 years of experience in reception or call center roles (real estate experience is an advantage)

• 
  Excellent communication skills in
  Arabic
  (English is a plus)

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  Strong interpersonal and customer-service skills

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  Basic computer knowledge (MS Office, CRM systems)

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  Professional appearance and positive attitude