Job Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Receptionist I - Psych Unit

Location

Vero Beach

Facility

Indian River Hospital

Department

Bch Administration A R-Indian River Hospital

Job Code

000479

Shift

Day/Evening Rotation

Schedule

8:00am-8:00pm

Join our team at Cleveland Clinic Indian RiverHospital andexperience world-class healthcare at its best. Located in sunny Florida’s Treasure Coast, Indian River Hospital is committed to providingoptimalfamily-centric and community-focused support. Here, you will be part of a collaborative, compassionate, and innovative team and build a rewarding career with one of the most respected healthcare organizations in the world.

Receptionists are often the first point of contact when patients come to Cleveland Clinic. Your warm smile, positiveattitudeand kind, compassionate and empathetic demeanor sets the tone for both the current visit and future visits. In this role, you will supportthe Psych Unit by controlling traffic in and out of the unit, checking patients in and out,assistingwith discharges and other administrative tasks.Receptionists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.

APRNcaregiver in this position worksvarying shifts between 8:00AM – 8:00PM, including weekends and holidays

A caregiver who excels in this role will:

• Perform receptionist functions for assigned areas and/or departments.

• Greet guests and provideappropriate assistanceand information.

• Receive, screen,routeand respond to incoming telephone calls.

• Takeaccuratemessages and ensuretimelydelivery.

• Comply withprivacy and confidentiality policies when communicating with callers and guests.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED

• One year of related experience

Preferred qualifications for the ideal future caregiver include:

• Two years of college and/or business school

Physical Requirements:

• Ability to perform work in a stationary position for extended periods

• Ability to operate a computer and other office equipment

• Ability to communicate and exchange accurate information

Personal Protective Equipment

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster

Cleveland Clinic is pleased to be an equal employment opportunity employer.