Job Description

Rate of pay: $15.00-$19.00 per hour

The Glenview at Pelican Bay is a premier continuing care retirement community located in beautiful, sunny Naples, Florida.

We are currently considering candidates for a hospitality focused Receptionist. Candidates must have a desire to join a great team dedicated to providing outstanding and superior hospitality. We have the following shifts available: 4pm-8pm.

The Receptionist at The Glenview at Pelican Bay is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors and performing a variety of other clerical duties as assigned.

The Receptionist is responsible for the following services including but not limited to:

• Opens and closes the reception desk and properly secures all files, keys and equipment in the office area.
• Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office.
• Accepts and records, as directed, payments, reservations, appointments, cancellations and the like.
• Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
• Keeps registrar book up to date.
• Documents nurse staffing and assignment.

The Glenview at Pelican Bay offers the following benefits:

• DailyPay
• Competitive Pay
• Reduced Cost Lunches
• Awards and Recognition Programs
• Scholarship Opportunity
• Company Discount Program
• Employee Referral Program
• Retirement Savings Account

LCS Hospitality Promises

• We greet residents, employees and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee, and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees, and guests feel important.
• We ask “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

Skills and Qualifications:

• High School graduate preferred. Ability to communicate efficiently in English using proper grammar in a pleasant manner.
• Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.
• Typing and experience with other business machines very desirable.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status.

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We are an e-Verify Employer

https://info.flclearinghouse.com