Job Description

Essential Job Duties:

1. Greets & assists customers to provide information and access to appropriate resources.
2. Answers all telephone calls within the clinic, transferring calls and/or recording messages accurately.
3. Schedules all clinic visits for patient appointments
4. Prepares, manages and distributes documents (i.e. mail, correspondence, forms, requisitions, etc.).
5. Maintains the patient’s medical record in an accurate and timely manner.
6. Registers all clinic visits, verifying guarantor information and activating accounts.
7. Maintains records and filings systems (physical and electronic).
8. Completes patient clinic charges, collects payment for services, prepares receipts and sends payment and reports to billing each day.
9. Performs general office duties including ordering of supplies and items necessary for departmental operations.
10. Reviews operating practices and procedures to maximize organizational efficiency and departmental improvement.

Secondary Job Duties: 1. Completes other duties and special projects as assigned.

Minimum Qualifications: Education -- High School graduate.

Experience -- Knowledge of software applications and administrative and clerical procedures. Proficient in spelling, grammar, punctuation, and other language skills. Proficient in keyboarding, data entry and business writing.

Reports to: Primary Care Clinic Coordinator

Why Choose Good Samaritan?

For more than 115 years, Good Samaritan has been dedicated to not only providing trusted, industry-leading health care, but to fill a vital role in southwest Indiana and southwest Illinois. Our hospital continues to adhere to the compassionate principles our facility was founded on and further our commitments to our patients, our staff, and the communities we serve. Good Samaritan is well recognized for its commitment to excellence as a 4-time designated Magnet® facility, TJC Primary Stroke Center, and a Level III Trauma Center.

We would love to welcome you to our Good Samaritan family.