The Staff Pad has partnered with a renowned hospital
in Manchester, TN, and we are looking to hire an experienced Receptionist to
serve as the first point of contact for patients and visitors and play a key
role in delivering exceptional customer service while supporting the daily
operations of a busy medical office.

Responsibilities include patient scheduling,
registration, insurance verification, medical records management, payment
processing, and administrative support.

Schedule: Full-Time | Days | 8-Hour Shift available

What You’ll Do

Key Responsibilities

• 
  Greet patients and visitors with
  professionalism and outstanding customer service
• 
  Schedule, reschedule, and cancel
  appointments while tracking missed visits
• 
  Manage multiple phone lines,
  document messages, and route calls appropriately
• 
  File, retrieve, copy, and fax
  medical records for providers
• 
  Check in patients and accurately
  complete registration documentation
• 
  Verify insurance coverage and
  patient demographics, ensuring accurate system entry
• 
  Collect co-pays and payments and
  balance daily cash transactions
• 
  Complete assigned tasks and
  communicate with supervisors regarding any barriers
• 
  Ensure providers have the
  information needed to support quality patient care
• 
  Perform additional duties as
  assigned
• 
  Maintain patient confidentiality in
  accordance with QHC policies
• 
  Manage Athena Inbox tasks
  efficiently to ensure timely follow-up and organization

What We Are Looking For

Education & Experience

• 
  High School Diploma or GED required
• 
  Bilingual (Spanish) preferred
• 
  1+ year of experience in a medical
  office or related healthcare setting preferred

What You Bring to the Role

• 
  Ability to work independently and
  follow department standards with minimal direction
• 
  Emotional maturity and the ability
  to remain professional and effective in a fast-paced environment
• 
  Knowledge of basic office
  equipment, including computers, copiers, and fax machines
• 
  Understanding of medical office
  procedures and medical terminology
• 
  Strong interpersonal, customer
  service, and communication skills
• 
  Ability to sort and file records
  using alphabetic and numeric systems
• 
  Ability to build and maintain
  positive working relationships
• 
  Ability to manage multiple
  priorities with minimal supervision
• 
  Ability to follow written and
  verbal instructions accurately
• 
  Strong organizational skills and
  attention to detail
• 
  Commitment to maintaining
  confidentiality of patient and employee information

If you are an organized, customer-focused
professional who enjoys helping patients and supporting a collaborative
healthcare team, we encourage you to apply today!