Job Description

At Haynes Mechanical Systems, we have spent over 58 years building a company that we can be proud of - a company that focuses on working together with our customers to provide solutions to their heating, ventilation, and air conditioning needs.

We are a fast-growing commercial HVAC, building automation, and energy services company. Our culture exemplifies achieving excellence in everything we do. We are collaborative and work towards the best result for our customers. Our culture is based on four ideals: family-owned, focus on our associates, dedication to our customers, and continuous improvement.

COMPETITIVE BENEFITS PACKAGE:

• Comprehensive Medical, Dental, Vision plus employer contributions
• 401K - Matched
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Tuition Reimbursement
• Gym and Fitness Reimbursement
• RTD Benefits and Taxi Vouchers
• Company Events and Awards
• AND MORE!!

POSITION REQUIREMENTS:

The Receptionist is responsible for providing office and administrative assistance to ensure that business services are provided in a friendly, effective, and efficient manner. The Receptionist is the first point of contact for all visitors and incoming calls and ensures that all phone calls and visitors are attended to and guided to the appropriate Haynes associate for service. A professional and courteous demeanor is required at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This job description gives an overview of the essential functions, competencies, skills, and abilities for the Receptionist role. Other job duties may be assigned that are not included in the job description. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Maintains a high level of customer service and confidentiality at all times.
• Answers phones and transfer calls to the appropriate associates.
• ? Updates and maintains company phone list and monthly activity calendar.
• Accepts and signs for packages and distributes mail daily.
• Maintains a neat and professional appearance of the reception and lobby area at all times.
• Will place weekly office supply orders, manage Iron Mountain storage log, assist with onboarding of new associates to include updating orientation manuals.
• Maintains a pleasant demeanor and contributes toward a quality work environment.
• Maintains the cleanliness of the kitchen area to include stocking supplies, refilling coffee, loading/unloading the dishwasher, clearing refrigerator on occasion if requested.
• Assists HR/Accounting/Contract Admin/Executive Assistants and other business units with administrative duties as requested.
• Ensures that all customers’ needs are met and interactions are pleasant and professional.
• Attention to Detail. Able to focus with precision on the tasks at hand; able to proofread and identify errors or discrepancies.
• Team work and Interpersonal skills- The individual maintains confidentiality, remains open to others’ ideas, maintains healthy relationships and exhibits willingness to consider new approaches.
• Initiative- Individual anticipates and plans for unexpected situations, both positive and negative, and presents readiness to introduce action.
• Research and Analytical Skills- The individual incorporates logical thinking skills to obtain information and create solutions to tasks.
• Independence- Individual is able to complete projects individually as well as make decisions without influence from others.
• Organizational Skills- The individual prioritizes and plans work activities and uses time effectively.
• Reasoning Ability- - Individual is able to explore the topic or issue at hand, understand the reasons behind it and issues surrounding it; is able to form conclusions, judgments, or inferences from facts or premises.
• Problem Solving Sills- The individual identifies and resolves problems in a timely manner, gathers and analyzes information and is able to identify or formulate solutions.
• Capability to Multitask- The individual must be able to work on multiple projects simultaneously.
• Customer Service Skills- The individual has the ability to influence and drive customer satisfaction, possesses the proper judgment to escalate procedures when an emergency arises to meet the customer’s needs.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Physical Demands: Ability to sit or stand for hours at a time; mobility to reach filing cabinets, filing areas; sufficient manual dexterity to use computer keyboard and complete filing tasks; visual ability to view computer screen and close work; the noise level in the work environment is usually minimal.

REQUIREMENTS:

• High school diploma
• Able to manage busy, multi-line switchboard
• Strong proficiency with MS Office 365
• Strong customer service and communication skills
• Must be at work and on switchboard promptly at the beginning of scheduled shift
• Regular & punctual attendance

COMPENSATION: $26/HR-$30/HR