Job Description

Do you have a passion or interest in working with seniors? JOIN AN AWARD-WINNING TEAM!

peopleCare Communities is thrilled to be named one of Canada’s Best Managed Companies for the Twelfth year in a row. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. We are also accredited with Exemplary Standing, the highest award possible through Accreditation Canada’s Qmentum program.

THE ROLE
As a member of the peopleCare team, the receptionist will provide administrative support for the Administration and Nursing Offices, while ensuring efficient office practices. This position provides the initial contact representing the corporate mission, vision, and values to resident families and all other visitors.

Reports to: Office Manager

RESPONSIBILITIES
• Assist as requested to process accounts payable and accounts receivable.
• Assist with resident appointments, transportation (e.g., taxi vouchers), and family dining room bookings.
• Ensure that the workstation is safe and adheres to Occupational Health and Safety requirements.
• Maintain departmental files/records, including correspondence, forms, and routine office records/reports.
• Monitors resident and visitor movement both in and out of the building, including screening requirements.
• Receive incoming mail and co-ordinate distribution, and process outgoing mail.
• Answer telephone, greet visitors, and receive routine inquiries in person and by phone, relaying calls, and messages to the appropriate personnel.
• Schedules and conducts tours of the home.
• Schedule Admission and Annual Care Conferences, informing families.
• General office duties, including photocopying, faxing, scanning, signing for deliveries, maintaining staff, residents, and residents’ families contact lists.
• Assist with resident Trust Accounts deposits, withdrawals, and receipts, contacting POA if necessary.
• Help with the General Store and Café.
• Supports all Managers of the home as required.
• Compliance with Health & Safety policies and procedures.
• Compliance with peopleCare policies and procedures.
• Compliance with current Long Term Care Act.
• Other duties as assigned.

SKILLS
• Completion of Grade 12 or approved departmental equivalent.
• Bookkeeping and experience in handling cash.
• Previous satisfactory experience in the routine operation of a Business Office.

peopleCare is committed to providing and arranging accommodation to candidates upon request.

Thank you for your interest in working with us!