Job Description

JOB SUMMARY

Direct all incoming calls to the proper department, distribution center, or individual in a courteous, professional, and efficient manner. Politely greet and direct visitors to the proper location.

RESPONSIBILITIES

• Routing of all incoming calls through a switchboard.
• Prompt, friendly and professional when answering calls.
• Greets visitors, notifies individual or department of visitor(s) and directs callers to the proper location.
• Maintaining office phone lists and office layout plans,
• Processing invoices.
• Supply ordering.
• Mailing invoices and checks.
• Assisting with general office maintenance issues, and office services matters.

QUALIFICATIONS

Education

• High school diploma

Experience

• 1-2 years office switchboard experience preferred.​

Professional Skills

• Knowledge of Microsoft Office programs helpful.

Physical Demand

• Work is sedentary in nature.
• Must be able to communicate clearly on the telephone in a friendly and courteous manner.
• Performs word processing on the PC periodically.

Mental/Visual Demand

• Must be able to read at distances close to the eyes, with or without correction.

Working Condition

• Most of the day is spent in a comfortable office environment.

Equipment Operated

• Personal computer, multi-function machines (scanning, printing, copying)