Job Description

At Aurecon, we are optimistic about the future. We are thinkers, solvers, and collaborators who work with our clients to deliver the infrastructure and assets that strengthen communities and create a sustainable future.

What you’ll do

As our new Receptionist, you’ll be a vital part of the Workplace team who are changing the way we deliver Workplace experience.

As the first point of contact for our Perth office, you'll communicate our brand through creating an inclusive, welcoming environment and providing elevated and memorable experiences for clients, visitors, and employees.

Your role will include:

• Anticipate client and visitor needs, provide prompt response to requests and take initiative by troubleshooting problems and finding solutions.
• Work with the Workplace Manager to coordinate collaboration with internal and external stakeholders and third-party suppliers.
• Provide prompt assistance to staff, clients, and visitors with practical requirements such as security passes, Wi-Fi access etc.
• Look for ways to continuously broaden the offering to improve client and employee experience.
• Engaging with internal stakeholders, clients, and vendors to maintain strong relationships.
• Cover reception front desk Monday to Friday from 9am to 5pm.
• Phone management; answering all phone calls, taking messages when required, ensuring callers are dealt with promptly and professionally.

What you’ll bring

As well as experience in a similar role. Specifically:

• Proven experience in a people centric, client or customer service focused role
• Prior experience in reception role will be highly regarded but is not essential
• Ability to quickly learn digital collaboration tools and new systems
• Excellent interpersonal and communication skills, including written communication
• Collaborative team player with the confidence to influence up, down and across the organisation
• Personable and enthusiastic nature, genuine passion for providing an elevated service and ability to create an inclusive and welcoming environment
• Self-starter who is adaptable, resilient and thrives in a fast paced, exciting, people centric environment

Who we are

We are an engineering consultancy with more than 6,000 people across Australia, New Zealand and Asia. We believe the world needs people who can engineer possibilities; people who can create infrastructure that makes life better for people and the planet. That is why we are here – to bring ideas to life, the Aurecon way.

Ready for your next adventure?

If this sounds like your next step, we’d love to hear from you.

Our hiring decisions are made by people, not AI. We’re most interested in your individual thinking and experiences—so please ensure your application reflects your authentic perspective.