Job Description

Location: St Paul's, London

This is a Permanent Full-Time position, 37.5 hours per week

Monday to Thursday, 9:00 - 17:30
Friday 9:00 - 17:00

This role is paying up to £27,000

Mintel are the world's leading market intelligence agency and we aspire to provide the market intelligence behind every great business decision. We were the first research supplier to go online and we will always continue to expand and refine the services we provide. We are building our business for the long term!

We are looking to hire a Receptionist/Facilities Assistant ideally with hospitality industry experience who is customer service focussed and also a team player.

What You'll be doing:

• Represent Mintel and be the face of the business by providing a welcome experience for clients, visitors and colleagues
• Support the day-to-day running of Mintel House and company apartments, ensuring they are maintained to a high standard
• Assist with ad hoc requirements from our Belfast and German offices.
• Assist with the management of the company vehicle fleet
• Coordinate internal and external social events and staff welfare
• Organize catering for meetings and events as required
• Arrange taxis, restaurant reservations and courier services for employees and clients
• Work alongside our dedicated travel management company to organize business travel and accommodation across our global regions
• Assist with travel and entry requirements including registering employee VISAs
• Be responsible for departmental purchases using the company credit card and track and record all expenses on our finance recording platform
• Collaborate with all aspects of the business across global regions and various departments and fulfill reasonable requests
• Act as a First Aider and Fire Marshal when required and undertake training to perform these duties
• Supervise external vendors providing cleaning, security and maintenance services
• Update calendars, schedule meetings and ensure that meeting rooms are kept tidy and presentable
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Perform routine maintenance tasks including but not limited to; replacing light bulbs, using hand tools to complete repairs and manual handling

Skills and Experience

To be a successful candidate, you will need to be friendly, flexible and positive and possess the following skills and experience:

• Excellent spoken and written communication skills
• The ability to show initiative and attention to detail
• A down to earth, friendly, confident and trustworthy and enthusiastic approach
• A can do attitude and hands-on approach to fixing problems
• Excellent time management and organisational skills
• You'll need to be reliable, approachable and adaptable
• Great team working skills but also the ability to work autonomously and take responsibility for fulfilling tasks and meeting deadlines
• Previous experience in a customer or client facing role preferred

If you want to find out more about life at Mintel visit our website at www.mintel.com