Job Description

We are seeking a highly organized and professional Receptionist to manage our front desk and provide exceptional customer service to visitors, clients, and employees. The ideal candidate will be the first point of contact for our company, responsible for creating a welcoming environment and handling a variety of administrative and clerical tasks.

Key Responsibilities:

• Greet and welcome guests in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls promptly.
• Manage the reception area to ensure it is tidy and presentable at all times.
• Handle incoming and outgoing correspondence (emails, couriers, mail).
• Schedule and coordinate meetings, appointments, and conference room bookings.
• Maintain office supplies inventory and place orders as needed.
• Support other administrative staff with data entry, filing, and documentation.
• Assist HR and management teams with day-to-day administrative tasks.
• Ensure compliance with security procedures by monitoring visitor logbooks and issuing badges.
• Handle inquiries and resolve basic issues, escalating to the appropriate department when necessary.

Requirements:

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in MS Office (Word, Excel, Outlook).
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional appearance and attitude.
• Customer service-oriented with strong interpersonal skills.
• High school diploma required; additional certification in Office Management is a plus.