Drybar

Receptionist / Customer Service Representative

Drybar  •  Onsite  •  4 months ago
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Job Description

At Drybar, our philosophy is simple: Focus on one thing and be the best at it. For us that’s blowouts. Our tagline says it all: No cuts. No color. Just blowouts.

Drybar Receptionists Also Enjoy These Perks:

  • Competitive hourly wages beginning at $15.00 per hour plus retail bonuses, $100 anniversary gift and referral bonuses! AND get up to $10 for every membership you sell.
  • Medical, Dental & Vision Benefits for ALL employees. Access to Wellable and EAP access!
  • Complimentary access & discounts to Vidal Sassoon online membership program for continued education.
  • We LOVE to promote from within! If you have what it takes, we got you covered.
  • FREE BLOWOUTS for all employees!

We are looking for a receptionist who has:

  • 1+years in a fast-paced, customer service environment
  • Previous experience with point-of-sale systems strongly preferred. Previous salon/spa experience preferred; not required.
  • Promote a professional and brand-appropriate image. Set the tone of a positive shop atmosphere by approaching the day as if hosting a party!
  • Organize and execute shop flow between clients and team members in a positive manner.
  • Serve as subject matter expert in reservation system; ensure client information is recorded with accuracy and timeliness.
  • Optimize and maximize appointments with reservation system and ensure timely communication to team.
  • Maintain highest degree of ethics when handling client payments and Stylists tips/commissions. Balance cash drawer at opening, close and shift changes.
  • Maintain clear communication with shop management about overall shop operations.
  • Demonstrate strong communication skills, is a self-starter and excellent problem-solving skills. Ability to multi-task with ease.
  • Assist with the cleanliness of the shop; be proactive in ensuring the utmost care. Assist stylists with their needs to improve efficiency.
  • Highschool Diploma required.

Legal Disclaimer

©2024 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

Drybar

About Drybar

Our philosophy is simple: focus on one thing and be the best at it. For us, that's blowouts! Either at one of our 125+ locations nationwide or with our line of styling products and tools crafted for the perfect blowout at home‎. Visit us at thedrybar.com to shop, book appointments or just get to know us better. Peace, love & blowouts!

Please note that we are Drybar Holdings LLC, overseeing the 140+ blowout salon locations across the USA, not to be confused with Drybar Products LLC or any Helen of Troy brands, even though we're their biggest fan! If you are interested in learning more about Drybar Products LLC, please head to Helen of Troy.

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Irvine, California
Year Founded
2010
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