Receptionist - Contract
-
Markham Body Shop, Markham, ON L3R 5M2
Ready to be the friendly face and voice that welcomes our guests and keeps Autoworks Markham running smoothly? Now in partnership with North America’s largest automotive retailer, Lithia and Driveway,it’syour chance to work for a Fortune 500 company and grow with us! We are looking for aReceptionistto be the first point of contact for our dealership. This is a 12-month contract position.
You willbe responsible forthe professional and efficient managing of visitors, telephonecallsand messages. You willalsoresponsible for a variety of clerical dutiesIfyou'repoised, professional, and a master at making first impressions count, apply today!
Here’s WhatYou’llbe Doing:
Greets customers and visitors, ensuringoptimumcustomer service
Answers and directs phone calls and ensures messages are delivered to the respective parties
Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information
Answers customer questions about services performed or refers them to someone who can
Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to theappropriate individualsfor resolution
Performs other duties as required by the Body Shop Manager to ensure the successful operation of the dealership
Skills and Qualifications
Minimum of 1-year experience in a related field
Proficiencywith Microsoft Office
Excellent telephone etiquette
Excellent interpersonal, communication (verbal & written English) and customer service skills
Detail-oriented and excellent organizational and multi-tasking skills
Ability to work efficiently and effectively under pressure with simultaneous deadlines
Experience with licensing, CDK and 180 is an asset
Why Work For Pfaff?
Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
Vacation and Paid Time Off
Track Days
Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
Pay: $40,000-$50,000
Vacancy: This is an existing vacancy, 12-month contract position.
We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.
Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process
Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.
At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we love the people that own and drive them.
Hans J. Pfaff started the company in 1964 out of a desire to provide the best customer service experience in the industry. He set the bar extremely high and today, we continue to strive for that bar each and every day, through every customer interaction.
Now, in partnership with Lithia and Driveway, North America’s second-largest publicly-traded dealership group (NYSE:LAD), We are focused on making, buying, and servicing a car and or motorcycle as easy as possible– with a diverse set of brands and deep e-commerce capabilities that provide modern customers an unlimited range of options to suit their needs and lifestyles.
