Job Description

Receptionist/Client Service Representative

Do you want a career where you will stand out from the rest? Would you enjoy working in a beautiful, modern hospital with an unsurpassed reputation for exceptional medicine? Do you desire working with a collaborative and fun team who is truly passionate in their care for pets?

If you answered yes to any of these, then VCA Fairmount Animal Hospital may be the place for you!

VCA Fairmount Animal Hospital has been providing Central New York exceptional veterinary care for over 55 years. Check out our stellar reviews on google to see why we have become one of the most trusted veterinary care hospitals in all of Central New York. We are also AAHA accredited which means our hospital has been been evaluated on approximately 900 standards of veterinary excellence. Pets are our passion and keeping them healthy is our number one priority.

We are looking for our next Receptionist! In this position you are responsible for greeting visitors, booking appointments, handling payment transactions, maintaining records and answering telephones. You will also be working with both animals and pet owners in a caring and empathetic manner. The position is a vital part of our hospital as you will be providing support for our clients in a fast paced environment.

Important qualifications for this role include possessing strong communication organizational skills and being able to work in a team environment. We truly believe the success of our hospital is a result of working together as a team.

Benefits include:

• Highly competitive wages. Scheduled annual performance-based raises.
• Excellent health, dental and vision plans

• 401k
• Paid vacation and sick days
• Continuing education and opportunities for advancement
• Amazing pet care discount! Not only at our hospital but within a network of over 900 other hospitals, including specialty practices
• Welcoming and caring work environment with open door management who prioritizes communication, team building, and having fun!

Schedule:

• We are open Monday-Friday from 8am-6pm. Your schedule (35-40 hours) would include shifts within these hours and later if you are closing shift (7pm).

Experience:

• Minimum 1-2 year customer service experience. Prior veterinary experience helpful!

The salary range for this position is $17 - $19 / hour dependent on experience, education, certification

Join our team and help us live the VCA Fairmount Animal Hospital mission:

Partnering for exceptional, compassionate veterinary care; because your

family is our family

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.