Job Description

Job Location: Lincoln - Upper School - Salt Lake City, UT 84102Receptionist and Upper School Administrative Coordinator
School Overview
Founded in 1867, Rowland Hall is an independent school in Salt Lake City serving approximately 1,000 students in preschool through twelfth grade. Driven by our vision of developing people the world needs, we believe in a transformational education that gives students agency and purpose, connects them to their global community, and empowers them to make the world a better place for all.
Rowland Hall sets the standard for teaching and learning excellence through our academic and co-curricular programs, including experiential learning opportunities, artistic self-expression, and a competitive athletic program that challenges students inside and outside the classroom. We foster curiosity, compassion, joy throughout the learning process, and graduate young adults who know how to think critically and are inspired to make a difference.
Located near the base of the stunning Wasatch Mountain Range and adjacent to the University of Utah, a world-class research university and medical center, Rowland Hall attracts a diverse community of families. The school focuses on recruiting and retaining high-quality employees by offering extensive professional development opportunities, competitive salaries with local districts and market rates, and a close-knit, supportive community.

Position Summary
The Receptionist and Upper School Administrative Coordinator plays a key front-facing role on the soon to be opening Steiner Campus, serving as the first point of contact for Middle School and Upper School students, families, visitors, and staff. This full-time, in-person position supports the Upper School by providing outstanding customer service, administrative assistance, and a warm, welcoming presence at the front desk, while also contributing to campus-wide events, initiatives, and operational needs. Working closely with the Upper School Administration, the Receptionist helps manage daily office functions, takes and monitors attendance, and maintains a positive and professional environment. The ideal candidate is organized, pro-active, tech-savvy, flexible, culturally competent, and enthusiastic about working in a school community.
The Steiner Campus is scheduled to open on December 2. From August 1 until the campus opening, this position will primarily serve in the Upper School at the current Lincoln Street Campus.
Primary Job Responsibilities
- Serve as the first point of contact for visitors to the school, providing a welcoming and professional public image for Rowland Hall
- Serve as a key point of contact for campus safety by managing visitor check-in procedures, monitoring front entrance activity, and communicating safety concerns to appropriate personnel
- Build and maintain positive relationships with families, students, faculty, and staff by being a warm and consistent presence at the front desk
- Maintain the visitor log and manage the school's visitor management system for all individuals entering and exiting the campus
- Manage Upper School attendance and communicate Middle School attendance updates received through the front desk to the appropriate personnel.
- Answer, screen, and direct phone calls in a courteous and professional manner
- Perform daily administrative duties, including maintaining the reception area and school store, coordinating equipment repairs, ordering supplies, managing inventory, and scheduling through systems such as FMX
- Stay informed about school policies, procedures, and rules to effectively support students, parents, and staff with questions and needs
- Support the Administrative Assistant with daily tasks and assigned projects
- Assist in the planning and execution of All School and Upper School events
- Perform other duties and special projects as assigned
Skills and Requirements
- Previous administrative/receptionist experience is essential
- A bachelor’s degree and some knowledge of schools are preferred but not required
- Flexible and ready to juggle and prioritize multiple tasks, projects, and demands with frequent interruptions.
- Strong interpersonal communication skills, both verbal and written
- A team-centered approach with a can-do attitude and solutions-oriented mindset
- Ability to remain calm and efficient under pressure or in case of an emergency
- Self-starter and proactive
- Be able to work independently and perform assigned tasks
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Proficiency in Google Apps for Business (Gmail, Docs, Drive, Calendar, Sheets)
- Demonstrates cultural competence and a commitment to issues of diversity, equity, and inclusion
- Regular attendance and punctuality are required for the successful completion of job duties
- Maintain professionalism with a high degree of confidentiality, sound judgment, and good relationship skills
The requirements listed below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:
- Work onsite in an office and school environment;
- Sit, stand, walk, and work at a computer for extended periods;
- Manage multiple projects and competing priorities in a fast-paced environment;
- Manage frequent in-person, phone, and email interactions with regular interruptions;
- Occasionally lift and move materials, supplies, or equipment weighing up to 25 pounds;
- Move throughout campus to support students, families, faculty, staff, visitors, and school events;

Additional Information
This is a full-time, 12-month, benefit-eligible, non-exempt position, reporting to the Head of Upper School. The role typically follows a 40-hour workweek. Occasional extended hours may be required based on business needs. The start date for this position is August 3, 2026.
For more information about the school, please visit rowlandhall.org.
Equal Employment Opportunity
Rowland Hall is an equal opportunity employer, and as such, believes that each individual is entitled to equal opportunity without regard to sex, color, race, ancestry, religion, national origin, sexual orientation, gender identity, age, physical disability, marital status, veteran status, or any other characteristic protected under federal or state anti-discrimination laws. Rowland Hall’s equal employment opportunity practices extend to recruitment, hiring, selection, compensation, benefits, transfer, promotion, training, discipline, and all other terms, conditions, and privileges of employment.