The Royal Children's Hospital

Receptionist and Office Support

The Royal Children's Hospital  •  Commonwealth of Australia (Onsite)  •  1 day ago
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Job Description

Better and fairer care. Always.

St Vincent’s has been a leader in Australia's health and aged care landscape for more than 165 years. We are a non-profit health organisation renowned for industry-leading research, education, and the provision of exceptional and compassionate care. Across our public and private hospitals, aged care residences, and community care services in NSW, QLD, and Victoria, our 30,000 exceptional staff are working together to build a better and fairer health system.

We are looking for a special kind of person – a St Vincent’s kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do.

The Opportunity

We have an exciting Receptionist / Office Support position available to assist with the coordination and support of the 120 employees that will call the Brisbane Group Office (BGO) their ‘home base’. Reporting to the Executive Assistant and Office Manager, you will be the first point of contact for all employees and site visitors. Your friendly and approachable personality whether its answering calls or greeting visitors and staff will be representing St Vincent’s brand through the first impressions you provide those who connect with our office.

You will be working closely with the EA/Executive Office Manager to ensure the office runs smoothly day-to-day and everyone who enters BGO feels welcomed, valued and safe. This role will be varied where no two days would be the same and using your initiative and being proactive would keep you ahead of the game.

This position is available on a permanent full-time basis on-site at our modern Corporate Office Monday - Friday.

Key responsibilities of the role:

  • Greet and welcome all visitors and employees alike, providing guidance and information
  • Answer and triage incoming calls, taking detailed and accurate messages as required
  • Receive and sign deliveries, handle incoming and outgoing mail, and organising couriers to collect items
  • Keep reception and the general office space clean, tidy and safe for all employees and visitors; including catering in meeting rooms, unpacking the dishwasher and other general cleaning as required
  • Provide administrative support and any ad-hoc duties as requested by your manager to support the ongoing success of a ‘One St Vincent’s’ Brisbane Office.

Things that work for us:

  • Confident, friendly and professional manner, both in person and over the phone
  • Ability to work independently as well as part of a team
  • Proactive and reliable, with a great work ethic
  • Excellent written and verbal communication skills, with the ability to build rapport and effectively communicate with visitors and employees at all levels
  • Ability to guide and support on multiple priorities simultaneously and seamlessly while maintaining attention to detail

Things that work for you:

  • Ability to visibly see your impact on the business and its service
  • Great entry-level role to help establish you as a receptionist in a leading health and aged care organisation
  • Competitive salary packaging options
  • Discounted private health insurance
  • Employee Assistance Program for staff and their families
  • Access to the Fitness Passport (FP)

At St Vincent’s we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invites people from all backgrounds to join us.

Pre-Employment Checks

Your employment is conditional upon the completion of all required pre-employment checks, including relevant immunisations.

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How To Apply

Please submit your application via the Apply button, include your resume and a brief cover letter outlining your experience and suitability.

Closing Date:

19 June 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https /www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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