Job Description

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Key Responsibilities

• Serve as the first point of contact by professionally welcoming and assisting all visitors, ensuring a professional and welcoming experienced aligned with DHL standard.
• Direct guests to the appropriate departments or personnel in a timely manner.
• Manage incoming calls, emails and general inquiries and directing them to the appropriate departments promptly.
• Ensure the reception area is well-maintained, organized, and adequately stocked with office materials.
• Receive, sort, and distribute incoming mail, documents, and deliveries efficiently.
• Coordinate meeting schedules and maintain appointment calendars.
• Support the marketing team in coordinating internal and external marketing events and initiatives.
• Coordinate with vendors and internal stakeholders for marketing-related logistics and requirement.
• Perform general administrative and clerical duties as and when required.

Qualifications & Requirements

• Minimum SPM with at least 1 year of experience as a Receptionist, Front Office Representative, Customer Service or in a similar administrative role.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).
• Hands-on experience with standard office equipment such as printers, scanners, and faxing machine.
• Strong verbal and communication skills especially in English.
• Ability to multitask and time management skills with the ability to prioritize tasks effectively.
• Willing to work extra hours when required to support business operations, events or peak periods.
• Must be able to work in Seksyen 23, Shah Alam.