Job Description

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Provide a welcoming first point of contact and keep the office running smoothly through reception, facilities coordination and administrative support.

Key Responsibilities:

• Welcome visitors, clients and couriers; manage sign-in, passes and access procedures.
• Handle calls, messages, the general office inbox and enquiries; sort post and arrange deliveries and couriers.
• Keep reception, meeting rooms and the kitchen tidy and stocked; arrange room bookings, refreshments and equipment.
• Provide routine administration, including filing, scanning, copying and data entry.

Director Support

• Arrange business travel and accommodation within policy and budget; prepare itineraries and manage changes or disruption.
• Process expense claims and travel records; support managers and directors with meetings, events, research and materials.

Head Office Reception Cover

Cover the head office phone line during lunch breaks, absences and annual leave. Follow call-handling procedures, greet callers professionally, route calls and take clear messages. Flag workload clashes to your manager.

Skills, Knowledge and Experience:

Required: At least two years’ experience in reception, or office administration; excellent communication and telephone manner; strong organisation, attention to detail and calm handling of competing priorities; proficiency with Microsoft Office or Google Workspace.

Desirable: Experience with RingCentral or a similar communications platform, and Salesforce or a comparable CRM system.

Personal qualities: Warm, approachable and well presented; proactive, reliable, punctual and a good team player.

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter!

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.