"At Opal HealthCare, we know that companies don’t succeed, people do."
Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 150 Care Communities and over 23,000 team members nationwide.
We're looking for a caring and efficient Customer Support Assistant to be the welcoming face and supportive backbone of our team.
Ashmore Gardens Care Community is located in the quiet suburb of Ashmore. Our residents enjoy the best of both worlds with a leafy, peaceful outlook just 10 minutes from the centre of the vibrant Gold Coast.
Be the warm and welcoming first point of contact for residents, families, and visitors.
Provide essential administrative support to ensure our care community runs smoothly.
Assist with guiding prospective residents and families on tours of our beautiful community.
Manage rostering, payroll tasks, and maintain accurate records.
Work as a key part of a supportive team to deliver exceptional customer service.
Experience in an administrative, reception, or customer service role (aged care or healthcare experience is a plus, but not essential)
A friendly, professional manner with exceptional organisation and communication skills
A genuine desire to help people and make a difference in your community
The ability to be proactive, work as part of a team, and manage multiple tasks
Willingness to complete:
If you are a natural organiser who loves helping people and wants to start a rewarding career in a role with true purpose, we would love to hear from you.
Apply now to become the welcoming heart of our care community with Opal HealthCare.
Opal HealthCare has 149 Care Communities across Australia, offering residential aged care with services for respite, dementia care, palliative care, and rehabilitation. We have 24/7 nurse care and the hospitality of home-cooked meals in every one of our Care Communities.
We understand that thinking about or deciding on aged care is never easy. It can trigger all kinds of emotions, like fear, anxiety, guilt, loss or even relief.
For us, aged care is about empathy and understanding and delivering the best possible quality of life. All provided by some of the most experienced and caring people you’ll ever meet.
We encourage our residents to live a life of meaning and purpose – that’s why understanding the big and the little details about how you like to live each day is important to us – so that we can help you feel at home, have the right support and live your best life in our care.
This is the future of aged care in Australia
