Job Description

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

About the Role

We are seeking a friendly, dependable, and organized Receptionist to create a welcoming first impression for visitors and support daily reception activities. This position is ideal for someone who enjoys assisting people, providing clear information, and maintaining an orderly professional environment. Training and guidance will be provided to help you build strong customer service and administrative skills.

Responsibilities

• Welcome visitors and greet them in a courteous, professional manner.
• Provide general information and direct visitors to the appropriate team members.
• Answer routine questions and assist with visitor requests.
• Maintain a clean, organized, and welcoming reception area.
• Help coordinate visitor arrivals and routine appointments when needed.
• Support general administrative tasks and organize reception materials.
• Communicate visitor needs to the relevant colleagues.
• Help ensure each visitor receives a positive and professional experience.

What We Offer

• On-the-job training and ongoing support.
• Opportunities to strengthen customer service and administrative skills.
• A welcoming and collaborative work environment.
• Professional development and potential advancement opportunities.
• Compensation based on the position and experience.

Qualifications

• Excellent interpersonal and verbal communication skills.
• Friendly, professional, and customer-focused attitude.
• Strong organizational skills and attention to detail.
• Dependable, punctual, and able to manage several routine tasks.
• Ability to handle inquiries with patience and discretion.
• Previous receptionist or customer service experience is an advantage but not required.

Additional Information

• Competitive Salary: $60,000 – $65,000 annually.
• Career Growth Opportunities: Clear pathways for professional advancement and increased responsibilities.
• Professional Development: Opportunities to strengthen marketing, communication, leadership, and strategic planning skills.
• Collaborative Work Environment: Join a supportive team that values innovation, teamwork, and individual contributions.
• Hands-On Learning: Gain practical exposure to marketing campaigns, brand promotions, and customer engagement strategies.
• Skill Development: Expand your capabilities in campaign coordination, market research, project management, and relationship building.
• Meaningful Contributions: Play an active role in initiatives that support business growth and brand recognition.