Job Description

Johnson RV, an RV superstore, is looking for a sharp, organized Receptionist to be the first voice and face of our dealership. We are building an all-digital business with no paper, so this role is for someone who is comfortable on a computer and picks up new software fast.

You will answer incoming calls, greet customers, route questions to the right department, and keep information moving through our systems accurately. Days move quickly, so multi-tasking is a key skill.

No RV experience is required. If you are a quick learner with strong computer skills and a great phone presence, we will train you on the rest.

What you'll do:

• Answer and direct incoming phone calls in a friendly, professional manner
• Greet walk-in customers and connect them with sales, service, parts, or finance
• Take accurate messages and follow up to make sure every call gets a response
• Enter, update, and look up customer and unit information in our dealership software
• Build and maintain spreadsheets and digital records in Microsoft Excel
• Manage email, texting, and scheduling tools to keep customers informed
• Keep files and records fully digital, organized, and easy to find
• Support other departments with administrative tasks as needed

Benefits

• Competitive pay
• Paid training and continuing education
• Free use of an RV
• Paid vacations
• 401(k) with employer matching
• Medical, dental, vision, and life insurance
• A team-oriented work environment

Requirements

• Strong computer skills; comfortable learning new software quickly
• Working knowledge of Microsoft Excel (sorting, filtering, basic formulas)
• Excellent phone etiquette and clear, friendly communication
• Ability to multitask and stay calm in a fast-paced environment
• Highly organized with strong attention to detail
• Quick learner who takes initiative and works well with little supervision and within a team
• Prior receptionist, front desk, or customer service experience preferred, but not required
• Pass a background check and drug screen, and provide professional references