AIRE Ancient Baths

Receptionist

AIRE Ancient Baths  •  312k/yr  •  Copenhagen, DK (Onsite)  •  1 hour ago
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Job Description

The role:

AIRE is looking for a Receptionist to join our team in Copenhagen.

As a Receptionist, you will be one of the first and last points of contact for our guests, creating a warm, professional and seamless experience throughout their visit. You will coordinate the front desk activities during your shift, confidently assist guests with their requests, and ensure that our service standards are consistently maintained.

Key responsibilities:

  • Greeting, welcoming and assisting guests, providing a warm, professional and seamless experience throughout their visit.
  • Answering calls and emails, responding to enquiries and managing guest requests with professionalism and care.
  • Anticipating guests’ needs and providing attentive and efficient support throughout their journey.
  • Operating the reservation system accurately and identifying natural opportunities to promote and upsell our services and experiences.
  • Maintaining the reception area to the highest standards of presentation, cleanliness and organisation.
  • Supporting daily reception operations, including stock control, replenishment and preparation of gift packages and guest-related items.

Who you are:

  • You have at least 1 year of experience in a Front Desk or Receptionist role.
  • Previous experience in hospitality, wellness or a similar customer-focused environment is highly valued.
  • Professional Danish and English levels are required.
  • A degree in Tourism, Hospitality, Business Administration or a related field is desirable.
  • You are warm, confident and professional, with excellent interpersonal and communication skills.
  • You are proactive, results-oriented and genuinely interested in providing an exceptional guest experience.
  • You are flexible and able to work evenings, weekends and public holidays when required.

Why you should join us:

  • Permanent contract and 30 working hours.
  • Hourly salary: Your hourly salary will be 156 DKK.
  • Supplement pay: You will earn a supplement for weekends and public holidays.
  • Career progression: Explore career progression opportunities within our Front Desk team.
  • Pension contribution: AIRE will contribute to your pension scheme.
  • Referral program: Get rewarded for referring potential colleagues.
  • Birthday gift: Enjoy an AIRE experience on your birthday!
  • Discounts: Benefit from 30% off all our AIRE experiences.
  • Canteen perks: Enjoy coffee at our canteen and fruit on weekends.
  • Inclusive work environment: At AIRE, team spirit is our greatest asset! We are proud to have a welcoming and inclusive working environment where everyone's opinions and backgrounds are heard and respected. 💜

About us:

AIRE Ancient Baths offer a timeless relaxation experience, inspired by ancient Roman, Greek, and Ottoman traditions, set in restored historical buildings in major global cities.

At AIRE, we are delighted to have a global presence with eight established centres in cities such as NYC, Chicago, London, Copenhagen, Toronto, Barcelona, Sevilla, Almeria, and Vallromanes. Looking ahead, we are excited about our upcoming Los Angeles and Madrid facilities.

Copenhagen location

You will be delighted with our place in Copenhagen, located in the Carlsberg Byen district, where the former Carlsberg factory has been given a new lease of life and now is part of the magical AIRE atmosphere.

AIRE Ancient Baths

About AIRE Ancient Baths

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the centre of globally acclaimed cities.

We strive to create spaces and moments meant to balance and relax the body and mind, following ancient traditions of well-being. Using water as our key element, accompanied by sets of treatments and massages, curated to pursue and cherish a lifestyle of stillness and enjoyment. We have grown exponentially, under the basis of creating an immersive experience, into a world of calm and ease. We were born out of the desire to link the pleasure of indulgence with the opportunity to bask in a different world.

From the atmosphere, the music, candle lit rooms, or the Orange Blossom scent present in each corner of AIRE, every little detail is meant for complete peace and wellbeing. AIRE is unique from any other experience, since it is based in restored historical buildings spread across the globe, which are fundamentally full of magic and luxury.

AIRE Ancient Baths has an international presence with 8 established AIRE Locations in New York's Tribeca and Upper East Side neighbourhoods, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria and Vallromanes. We are already looking into the future and moving onwards, with our soon to be opened locations in Toronto and Los Angeles. We are, once again, eager to take our philosophy of well-being and relaxation wherever we go.

Industry
Arts & Entertainment
Company Size
501-1,000 employees
Headquarters
Barcelona, ES
Year Founded
2000
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