Arvida Group Ltd

Receptionist

Arvida Group Ltd  •  Wellington, NZ (Onsite)  •  2 hours ago
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Job Description

Company Description

Nau mai ki te roopu Arvida | Welcome to Arvida

At Arvida, we create communities with freedom to thrive.

We develop and operate communities that provide independent living and aged care services to older New Zealanders - with a resident-led approach. Each day, our interactions with our team and residents are guided by three values: Being There | In it Together | Look for a Way.

Village at the Park, situated in the beautiful Berhampore community in Wellington, is a premium retirement and care village. Our Care Centre is modern, purpose built with generous resident facilities, surrounded by stunning landscaped gardens.

This offering has great connection within in the village and the wider Berhampore community. The team is well established, the support is strong, and our commitment to our people (residents and team members) is first class. The Clinical Team is seeking their next leader and we are keen to hear from you.

We are seeking an experienced Administrator/Receptionist for our beautiful village in Berhampore, Wellington. This is a permanent position, 24 hours per week with the hours of work spread across Wed/Fri and Sunday.

Job Description

  • Attend to all reception duties including telephone calls, in a warm, friendly

and professional manner, delivering appropriate level of customer service.

  • Sort documents, mail & parcels and deliver items to appropriate

individuals within the village.

  • Assist the Village Manager with administrative requirements including

simple reports generation, basic HR-support and appropriate secretarial

assistance when required.

  • Assemble all required forms and folders and ensuring

these are available as and when needed.

Oversee the village’s staff roster by collaborating with staff, team

leaders/managers and the Village Manager in a timely and efficient

manner.

Qualifications

  • Full NZ Driver’s licence
  • • Experience in administration and office support preferably gained from the care industry or similar relevant experience
  • • Good oral and written communication skills
  • • Leadership and budgeting ability
  • • Organisational, time management and problem solving ability
  • • Empathy towards the elderly, good interpersonal and customer service skills
  • • Honesty and integrity

Additional Information

He aha ta maatau e tuku | What we can offer

  • A competitive market rate
  • An engaging and positive work environment
  • Ongoing professional development
  • Professional supervision
  • To become a part of the nationwide Arvida community
  • Support to complete post-graduate study
  • A great local leadership team and ongoing mentorship

Above all else you will have the opportunity to work in a purpose-led environment where you can truly make a difference – in the lives of New Zealanders and in your own career.

Be sure to include a cover letter (within the 'Message to the Hiring Team' section on our application form) that outlines your fit for this role and desire to lead resident-focused outcomes.

Arvida Group Ltd

About Arvida Group Ltd

Arvida is transforming the ageing experience.

Formed in 2014 when we listed on the NZ stock exchange, Arvida has grown to become a group spread across 35 locations nationally with greenfield development underway adding 2 more locations. We offer retirement living accommodation and aged care services to over 6,750 residents, and are one of the largest providers of aged care services in NZ.

Everyday over 2,700 of us strive to improve the lives and wellbeing of our residents. With this vision, we are reimagining how communities will age and setting strategy accordingly. Our focus is on the resident – we are customer-led in our outcomes. This resonates through strategy from new builds and acquisitions, to our care model which we call The Attitude of Living Well. It may not sound transformational, but the legacies of a sector historically focused on clinical outcomes has required a fundamental change in culture. The numbers show we are on the right path: resident Net Promoter Score of +53 and +51 at our villages and care respectively; our inaugural staff engagement index at 78%, with 96% of staff determined to give their best effort at work each day; industry leading occupancy at 96%; and almost two-thirds of our care facilities now at the Ministry of Health gold-standard accreditation of four years – to mention a few.

But we are only at the beginning of what we have set out to achieve.

Learn more at www.arvida.co.nz and follow us on LinkedIn.

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Auckland, NZ
Year Founded
2014
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