EDSI

Receptionist

EDSI  •  $45k/yr  •  Reading, PA (Onsite)  •  9 days ago
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Job Description

Scope of Position

· Greet and assist jobseekers, employers and agency visitors; provide administrative support to staff and customers in need of basic CareerLink services.

Salary: $45,000

Essential Functions

  • Welcome visitors in a prompt and friendly manner, directing them to appropriate area, services or staff
  • Provide PA CareerLink information in a knowledgeable and pleasant manner
  • Direct visitors to available onsite partners and resources as appropriate
  • Responsible for customer activity through sign-in, workshops and activity registrations
  • Provide prompt, accurate transfer of messages and information from the front desk to appropriate PA CareerLink staff
  • Retrieve login information for individuals to access the PA CareerLink website
  • Answer and direct calls on the PA CareerLink multi-line telephone system
  • Provide basic services statistics and reporting to monitor customer activity
  • Support staff in the collection and verification of program requirements and needed documentation
  • Perform data entry and provide clerical support
  • Open and disburse mail to appropriate staff mailboxes
  • Prevent unauthorized persons from entering the agency
  • Manage office supplies
  • Other opportunities as available

Education and Experience Requirements

  • Excellent communication and interpersonal skills
  • Customer Service experience required
  • Bilingual in Spanish required
  • Experience in answering inquiries in a courteous, efficient and professional manner
  • Proficient in Microsoft Office and basic computer skills

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

EDSI

About EDSI

Founded in 1979 and headquartered in Dearborn, Michigan, EDSI (Educational Data Systems, Inc.) is a national workforce development, customized training and consulting company intertwined with one common thread: helping people and companies in transition. EDSI has grown to a network that employs more than 800 people across the country. The company was named to the Inc. 5000 list of the fastest-growing private companies in America, is a National Best and Brightest award winner and a National Best and Brightest Sustainable award winner.

EDSI has provided workforce development services for 45 years. Within this business segment, we assist individuals with the transition from unemployment to employment and from under-employment to self-sufficiency. We provide successful business services and jobseeker placement and retention services for various government programs and corporations across the country. EDSI works with public sector, private sector and labor organizations to research, analyze and assess their workforce development needs, leading to the development and implementation of strategies to recruit, hire and/or train current or future workers, and has placed more than 70,000 individuals into jobs since our founding. EDSI is an ISO 9001 certified company and committed to quality excellence.

EDSI Consulting provides world-class advisory services to a variety of corporations and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.

View our current job openings here: https://www.edsi.com/careers

Industry
Education & Training
Company Size
501-1,000 employees
Headquarters
Dearborn, MI
Year Founded
1979
Website
edsi.com
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