Job Description

Haven Homes, a Cassia community, is hiring a Part-Time Receptionist to join our team! This is a wonderful opportunity to work in a welcoming, resident-centered environment where you can make a meaningful impact every day by being the first friendly face our visitors and families see.

As a Receptionist at Haven Homes, you will warmly greet and assist visitors, answer and direct phone calls, and support the office with light administrative tasks. The ideal candidate is friendly, professional, dependable, and enjoys working with older adults while providing outstanding customer service. If you thrive in a people-focused role and want to be part of a supportive community, we’d love to hear from you!

Position Type: Part-Time

Shifts Available: Mondays, Tuesdays, and Thursdays from 4pm to 7pm and Fridays from 7:30am to 4:00pm.

Pay: $19.09 - $23.27 per hour depending on experience

Location: 4848 Gateway Blvd, Maple Plain, MN 55359

Receptionist Responsibilities:

• Greet and welcome guests with a positive and helpful attitude.
• Provide excellent customer service at all times.
• Maintain records and reservation requests.
• Answer incoming calls, transfer calls, and take messages.
• Answer guest questions, and direct visitors throughout the facility.
• Provide basic word-processing and data support as needed.
• Help answer basic technology/computer questions from residents.
• Sort mail and complete other administrative tasks as assigned.
• Complete additional tasks as needed.

Receptionist Qualifications:

• Previous receptionist or office support experience preferred.
• Must be able to use a multi-line phone system.
• Proficient in Microsoft Suite (Word, Excel, Outlook, etc.)
• Experience working in a healthcare setting a plus.
• Excellent customer service skills.

Cassia Benefits:

• Competitive Pay with experience-based raises
• Tuition Assistance & Student Loan Forgiveness (site-specific)
• Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match
• Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
• Employee Assistance Program with free confidential counseling/coaching for self and family members
• Pet Insurance

About Us:

Haven Homes is proud to have been recognized by Newsweek as the #1 Nursing Home in Minnesota for communities with 50-99 beds. We have also been honored with the 2025 Customer Experience Award in multiple categories. In December 2020, we opened our modern senior community located just 12 miles from Ridgedale Mall off Hwy. 12 in Maple Plain. At Haven Homes, we take pride in creating a supportive, family-like environment where employees can grow, succeed, and make a meaningful difference in the lives of our residents.

Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: https://www.havenhomesseniorliving.org/

Join us and become part of a nonprofit organization that truly makes a difference!

Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.