Job Description

Receptionist

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Job Purpose:

Answering of calls and handling them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment to external and internal stakeholders. Support with the administration and co-ordination of health & wellbeing, volunteering and engagement agenda.

DHL Global Forwarding has an opening Receptionist, Johannesburg, South Africa. Join us in connecting people and improving lives!

In this Receptionist position

• Answering of switchboard and directing of phone calls professionally and courteously connect callers with employees
• Taking and following up on messages
• Receiving of guests and directing them to the appropriate person and office
• Opening, sorting and distribution of daily mail / documents via courier
• Sending out of documents via courier as and when requested
• Maintain register of all courier slips
• Knowledge of teams and departments to help clients and their queries.
• Maintain the entry area so that it is always spotless and well-organized and ready for guests.
• Any other secretarial / reception related duties delegated tasks deemed as reasonable as assigned by the Head of HR.
• Support with the administration of corporate social responsibility initiatives in line with DHL GoTeach, GoGreen and ESG.
• Support with the administration of engagement, health & wellbeing activities set out in the MEA and ZA Engagement calendar.
• Assist with maintaining learning and development records management, but capturing the training attendance registers on Skills Development reporting tool.
• Assist with coordination requirements for internal and external training such booking training venues, catering and other administrative requirements.

Now, here is what we need from you!

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Experience with coordination of events and initiatives
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude.
• Experience: 2 + years of experience in related field
• Education: Must have a matric, College/ University Degree or working towards one will be an advantage
• Proficiency in Microsoft Office Suite

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.

Our Purpose: Connecting People, improving lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.