Job Description

The receptionist will be responsible for greeting and assisting visitors, clients, and employees in a professional and courteous manner, maintaining visitor sign-in procedures, and answering incoming phone calls both through desk phones and switchboard as well as other administrative support tasks.

• Greet and assist visitors, clients, and employees in a professional and courteous manner.
• Maintain visitor sign-in procedures and issue visitor badges as required.
• Answer incoming phone calls both through desk phones and Switchboard.
• Provide general inquiries and accurate information to individuals and appropriate personnel.
• Assist with data entry, and organizational tasks.
• Schedule training and conference rooms.
• Handle routine issues and inquiries efficiently and professionally.
• Escalate concerns or unusual situations to the appropriate personnel when necessary.
• Ensure reception areas are organized and presentable at all times.
• May perform other duties as assigned.
• High School diploma or General Education Degree (GED) required.
• Previous office experience preferred.
• Good telephone techniques and communication skills.
• Strong ability to handle multiple tasks, such as incoming calls, guests and faxes.
• Must possess ability to act competently in a crisis situation while maintaining a calm and professional manner.
• Ability to be cooperative with other employees to ensure a smooth running, effective office operation.