Job Description

We are seeking a Receptionist to join our team at IST Management Services in Washington DC! Ideal candidates will have relevant receptionist experience, customer service and a desire to grow their professional career in business services. We are committed to both excellence for our clients and upward mobility for our employees.

Location: Washington, DC

Schedule: Monday - Friday 8:30 AM to 5:30 PM Compensation: $20.00 - $21.00 an Hour

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401k, Accrued monthly Paid Time Off

Who We Are

IST Management has been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have joined them in their “Hiring Our Heroes” mission which seeks to hire 100,000 active and former service members.Check out istmanagement.com for more info on us!

Responsibilities

Receptionist Duties and Responsibilities:

• Serve as the first point of contact for the office and check in all guest
• Maintain a professional appearance and provide a positive company image (exceptional interpersonal and phone skills are a must)
• Sort and distribute communications in a timely manner
• Provide administrative support, as needed
• Proficient in the use of Microsoft Word, Excel and Outlook
• Must be prompt, responsible, reliable and maintain confidentiality
• Maintain and manage calendars/schedules for conference rooms
• Responsible to order catering
• Set-up conference rooms
• Clean and maintain conference room

Secondary Duties and Responsibilities:

• When needed, assist with inbound, outbound, and inter-office mail services including on-site sorting, recording accountable packages in tracking system
• Operation of mail meter machine
• Delivers inbound courier (UPS, FedEx, and DHL) and office supply deliveries

• When needed, take certified mail, etc. to the post office and work orders and internation packages to the FedEx center

• Monitors printer and copier inventory; alerts supervisor when supplies need to be ordered

• Provides key-operator service for copiers as scheduled to ensure proper operation of the equipment, including delivering copy paper, replacing empty toner, and staple cartridges, cleaning all glass / scanning areas

• Escorts shred vendor personnel during on-site pickups

• Replenish kitchen/pantries supplies with proper par levels

• Ability to reconfigure conference rooms and provide minimal IT support connecting PC equipment

• Other special projects as assigned

Qualifications

Ideal candidates will have relevant receptionist experience, customer service and a desire to grow their professional career in business services.

• High school diploma or equivalent (GED) is required
• Proficient knowledge of Microsoft Office and computer and Internet savvy
• Must have attention to detail and critically think through and resolve problems
• Must have customer service skills, and be able to maintain a consistent, high level of service
• Reliable transportation to and from work
• Willingness to cross-train for other job functions

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.