Job Description

06450 Receptionist

Provide administrative support, performs as a receptionist, as well as clerical and customer service functions, as well as non-technical duties in Practices or Departments.

Reports to: Office Manager/Supervisor or Dept Director

FLSA: Non-exempt

Education: High School Diploma or equivalent Preferred; Associates Degree Preferred

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Essential Functions

Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.

Greets visitors and communicates with patients, providers, and other offices, departments, or facilities.

Places, answers, and directs phone calls and distributes messages.

Organizes, coordinates, and schedules meetings and appointments.

Keeps office area neat and tidy and monitors and orders office supplies.

Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.

Coordinates work flow and complies records of office activities.

Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash, in offices or departments where payments are made or collected.

Non-Essential Functions

• Perform other duties as assigned.

• Attends and participates in staff meetings, in-service, projects and committees as assigned.

• Adheres to and supports policies and procedures of the STRHS.

• Works scheduled shifts including overtime, when necessary.

• Accepts all call schedule as directed.

• Maintains a neat and professional appearance in compliance to the existing dress code.