Job Description

What We Are Looking For

We are seeking a professional, friendly, and highly organized Receptionist to serve as the first point of contact for our company. In this role, you will create a positive first impression for visitors, customers, and business partners while providing essential administrative support across the organization.

The ideal candidate thrives in a fast-paced environment, demonstrates exceptional customer service skills, and can effectively manage multiple priorities while maintaining professionalism. This position plays a vital role in supporting efficient office operations and ensuring all visitors and employees receive outstanding service.

Key Responsibilities

• Greet and welcome visitors, customers, and vendors in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls accurately and efficiently.
• Manage front desk operations and maintain a clean, organized reception area.
• Receive, sort, and distribute incoming mail and deliveries.
• Process daily deposits and perform petty cash reconciliation.
• Provide administrative support to various departments as needed.
• Maintain office records and assist with routine clerical duties.
• Respond to inquiries and resolve issues with professionalism and a customer-focused approach.
• Support office efficiency by managing multiple tasks and priorities in a timely manner.

Qualifications & Experience

• 1-2 years of experience as a Receptionist, Front Office Representative, Administrative Assistant, or in a similar customer-facing role.
• High school diploma or equivalent required.
• Valid driver's license with an acceptable driving record.
• Strong verbal and written communication skills.
• Proven ability to work effectively in a fast-paced environment while handling multiple responsibilities.
• Proficiency with Microsoft Office Suite, including Excel.
• Experience operating standard office equipment, such as multi-line phone systems, printers, and copiers.
• Professional appearance and demeanor with a strong customer service focus.
• Excellent organizational, multitasking, and time-management skills.
• Resourceful, proactive, and able to maintain composure under pressure.
• Ability to prioritize tasks and adapt to changing business needs.

Preferred Skills

• Strong attention to detail and accuracy.
• Ability to work independently and collaboratively within a team environment.
• Commitment to providing exceptional customer service and creating a welcoming experience for all visitors.

This position is ideal for an organized and service-oriented professional who enjoys interacting with people and contributing to a positive and productive workplace environment.

Employee Benefits:

We offer a competitive benefits package with a hourly wage range from $24.10 to $29.45 per hour.

• Retirement: 401k w/ Company Match and Profit Sharing

• Paid Time Off: Paid Vacation, Holiday & Sick Leave
• Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
• Vision Insurance: VSP Vision Insurance
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Guidance Resources: Employee Assistance Program
• Rewards: Quarterly Employee Recognition Cash Program
• Discounts: CAT Products, Rental/Sales Discounts
• Financial Access: Credit Union Membership is available
• Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
• Talent Referral Program: Employee Referral Bonus

To apply for this unique position, please go to our web site at www.ncmachinery.com

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.