Job Description

Receptionist
Rate: $18/hour (depending on experience)
Shift: Full-Time
Schedule: Monday- Friday, 8 am - 4 pm

Roscoe Rehabilitation & Nursing Center is looking to add a Receptionist to our team. In this role, you'll serve as the first point of contact for residents, families, visitors, and staff while helping support daily administrative operations. If you're friendly, organized, and enjoy providing exceptional customer service, we'd love to hear from you.

Located in the scenic Catskill Mountains, Roscoe Rehabilitation & Nursing Center is proud to be part of The McGuire Group, a recognized leader in skilled nursing, rehabilitation, and long-term care services throughout New York State. Our team is committed to providing compassionate, resident-centered care in a welcoming and close-knit environment where employees are valued and supported. At Roscoe, you'll have the opportunity to build meaningful relationships, grow professionally, and make a lasting difference in the lives of residents and their families. Join a team that takes pride in caring for both its residents and one another.

RESPONSIBILITIES:

• Welcome visitors and ensure proper sign-in and sign-out procedures are followed
• Monitor facility entrances and follow building security procedures to support resident safety
• Answer and direct incoming phone calls to appropriate departments, staff, or resident rooms
• Perform administrative support tasks including typing, copying, filing, and mail distribution
• Maintain copier and office supply areas and distribute incoming faxes
• Sort and distribute resident and facility mail
• Maintain resident directories and mailing information
• Prepare door tags, reports, and other clerical documents as requested
• Assist with resident transportation and help residents enter or exit the facility when needed
• Use the facility intercom system for announcements and staff paging
• Attend required trainings and comply with facility policies and procedures
• Perform additional duties as assigned

REQUIREMENTS:

• High School Diploma or equivalent required
• Minimum 6 months of administrative or customer service experience required
• Healthcare or long-term care experience preferred
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Professional, dependable, and team-oriented approach

BENEFITS:

• Paid Time Off (PTO) for Full-Time and Part-Time
• Weekly or Same-Day Pay Options
• Health, Dental, and Vision Insurance
• Life Insurance
• Employee Referral Bonus Program
• Retirement Saving Options