Job Description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey We continue to experience ongoing growth and now have over 4,000 dedicated employees We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

As the Receptionist, you’ll be the first point of contact for our Sydney office, providing a welcoming and professional experience for visitors and employees. You’ll manage the front desk, answer and direct calls, and support our national phone line and shared inbox.

This will be a permanent, full-time position based in the Sydney office please note due to the nature of this role, you will need to work in the office 5 days per week.

YOUR RESPONSIBILITIES

• Be the first point of contact for visitors, clients and employees, providing a welcoming and professional front-of-house experience.
• Answer and direct calls through the national phone line, ensuring enquiries are handled efficiently.
• Monitor and respond to general enquiries received through the national shared inbox.
• Support the day-to-day operation of reception and front-of-house services, including meeting rooms, visitors and general office enquiries.
• Provide administrative and coordination support to the wider Building Services team as required.

ABOUT YOU

• 3+ years demonstrated experience as a receptionist or similar role.
• Full Australian working rights without restriction.
• Excellent phone manner & attention to detail.
• The ability to take initiative, be innovative, and solve problems, with attention for accuracy, spelling and grammar and an excellent eye for detail.
• Proficiency in Microsoft office suite including MS Word, MS Excel, MS Outlook, PowerPoint.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

• A diverse and collaborative team culture like no other
• Flexibility to work from home to support work/life balance
• A corporate wellbeing program with discounted health insurance and gym membership
• Generous discounts from over 350 retailers through our RewardsHub program
• Comprehensive learning and development opportunities to help you reach your full potential
• Access to support and counselling services with work or personal matters, through our Employee Assistance Program
• Companywide events to stay connected and celebrate success
• Entitlement to annual company incentive scheme + salary reviews
• Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.