Job Description

The Receptionist serves as the first point of contact for the firm, creating a welcoming, and professional experience for clients, visitors, and callers. This role requires excellent communication skills, a calm and empathetic demeanor, and the ability to manage a high-volume, fast-paced front office while supporting multiple departments with administrative tasks.

Essential Functions:

• Greeting clients and visitors warmly and professionally upon arrival; notify appropriate staff of the arrivals.

• Answer, screen, and route incoming calls promptly and courteously across a multi-line phone system.

• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.

• Receive, sort, and distribute incoming mail and deliveries on a daily basis; prepare outgoing mail and shipments as needed.

• Provide general administrative support, including data entry, filing scanning, and document preparation.

• Maintain accurate visitor and call logs as needed.

• Assist with new client intake support, including collecting basic information and directing inquiries to the appropriate department.

• Monitor and assist with ordering front office and break room supplies.

• Support attorneys and staff with overflow administrative tasks as needed.

• Maintain strict confidentiality regarding client and case information.

• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.

• 1+ years of experience in receptionist, front desk, or customer service role; professional office experience strongly preferred.

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)

• Experience with multi-line phone system.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.

Benefits

Our benefits options include:

• Medical
• Dental
• Vision
• Life Insurance
• STD
• LTD
• Accident
• Critical Illness
• Hospital Indemnity
• Identity Theft Insurance
• 401(k) with Profit Sharing
• PTO
• Paid Holidays