THE ROLE & TEAM
We have an exciting opportunity for a Receptionist to support our Manchester City Centre office. You will be the first person to greet our colleagues and clients and will be an integral part of this expansive new office. The ideal candidate will be an initiative-taker who can work well as a dedicated front of house team. We are looking for someone who has a personable approach and can multi-task effectively.
This is a full-time role, working 5 days a week on site working either 8am-4pm or 10am-6pm on a rotational basis. We request a flexible approach when required.
Please note: Internally this role is called Client Experience Assistant.
Agencies:We are not accepting CVs for this role as we are aiming to fill it directly. We value your support and will reach out if required. Please do not send speculative CVs. Any unsolicited CVs sent to hiring managers or the business, without prior instruction from a member of the Talent Acquisition team, will be treated as a gift.
KEY RESPONSIBILITIES
Act as first point of contact for Clients and Employees
Support with general admin tasks- post, scanning, printing when required
Complete archiving client documentation
Support senior employees with requests when required
Manage office attendees- room and desk bookings
Develop and maintain strong working relationships with client and colleagues
Maintain office; ensure its kept neat and operational at all times
Able to perform the essential physical requirements of the role, with or without reasonable adjustments.
ABOUT YOU
Previous experience within a Front of House role
Able to work as part of a team
Manage daily tasks efficiently
Strong client management skills
Promote approachable work-life culture
Exceptional verbal and written communication skills
Flexible and can-do attitude
Team Player
BENEFITS
Competitive Salary
Flexible approach to working hours
Bupa/ Medicash
Discretionary bonus opportunities
Pension scheme
Life Insurance & Income Protection Insurance
25 days Annual Leave plus flex bank holidays (increasing with service)
Option to buy 10 additional days annual leave each year
2 My Days (in addition to your holiday entitlement)
Additional discretionary annual leave days
Enhanced Maternity, Paternity & Adoption Leave
Career Development Opportunities
Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)
ABOUT US
Brabners is purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable.
With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales.
We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.
Brabners is a purpose-led independent law firm.
Proudly anchored in the North since 1815, we serve all of England and Wales, acting as a strategic partner to both UK-based and international clients.
With hundreds of nationally recognised lawyers, we offer a wide range of legal services.
We’re here for you in times of both challenge and opportunity, whether personal or professional.
We represent an eclectic mix of clients — from multinational businesses and global brands to social enterprises and ambitious SMEs, as well as families, individuals, senior professionals, athletes and celebrities.
Our independence allows us to be objective, principled and provide a service with heart and personality.
A certified B Corp, we’re committed to responsible business. That means high standards of social and environmental performance, transparency and accountability.
With four modern offices in Liverpool, Manchester, Leeds and Lancashire, our people have the choice to work remotely and flexibly to best support our clients’ needs.
We have strong connections with legal advisers around the world. As active members of Eurolegal and the Association of European Lawyers (AEL), we offer cross-border support and trusted foreign legal advice.
We're multi-award-winning, including featuring in The Legal 500 Hall of Fame and The Times’ Best Law Firms, Regional Law Firm of the Year at the Legal Business Awards 2025 and being recognised as one of the Best Law Firms to Work For and Best Large Companies to Work For in the UK by Best Companies.
It's all part of how we make the difference.
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