The Receptionist will serve as the first point of contact for OneOncology's Nashville corporate office, delivering a professional, welcoming experience for employees, guests, and vendors while providing day-to-day front-desk and administrative support. This role is scheduled Monday through Thursday, 8:00 AM – 3:30 PM, with flexibility to adjust start/end times and work Fridays as business needs require.

Responsibilities:

• Greet and welcome all guests, employees, and vendors in a warm, professional manner, ensuring a positive first impression of OneOncology.

• Manage the front desk, including answering and directing office/general inquiries.

• Oversee visitor management, including badge issuance, guest parking, and notifying employees of guest arrivals.

• Administer the employee parking program, including issuing and tracking parking access cards, deactivating cards for departing employees, replacing lost cards, and maintaining an accurate parking roster.

• Receive, sort, and distribute incoming mail and packages; coordinate outgoing shipping and courier services.

• Maintain a clean, organized, and presentable reception area, lobby, and shared common spaces (kitchen, conference rooms, copy areas).

• Monitor and maintain inventory of office supplies, kitchen/breakroom stock, tech accessories, and branded swag/collateral; place orders as needed to ensure optimal stock levels.

• Support conference room and meeting logistics, including reservations, room setup, catering coordination, and clean-up.

• Assist with planning and execution of company events, meetings, and employee engagement activities (invites, space reservations, food orders, setup).

• Partner with IT, HR, EAs, and managers to coordinate desk assignments, workspace setup, and equipment moves (monitors, docking stations, keyboards, etc.) for employees who regularly come into the office.

• Support new hire onboarding, including desk setup, welcome materials, badge/parking access, and first-day orientation to the office.

• Provide general administrative support to HR leadership and other departments as needed.

• Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.

Required or Preferred Qualifications:

• Minimum of 2 years of receptionist, front-desk, or administrative experience required, preferably in a corporate office environment.

• High School diploma required; college preferred.

• Intermediate to Expert level skill in the MS Office suite (Word, Excel, PowerPoint, and Outlook) required.

Essential Competencies:

• Delivers a warm, professional, and welcoming experience to all employees, guests, and vendors, ensuring a positive first impression of the organization.

• Demonstrates polished verbal and written communication, appropriate business etiquette, and discretion when handling sensitive information and executive interactions.

• Effectively manages competing priorities and maintains accurate records (parking, visitor logs, inventory, mail) while keeping the front desk and shared spaces orderly.

• Anticipates office and team needs, uses sound judgment to resolve day-to-day issues independently, and escalates appropriately when needed.

• Partners effectively with IT, HR, Facilities, and other departments while adjusting quickly to shifting priorities and last-minute requests with composure.

• Attendance is an essential job function.

This job description does not contain a full listing of activities, duties or responsibilities required of this role. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.