Dartmouth Hitchcock Medical Center and Clinics

Receptionist

Dartmouth Hitchcock Medical Center and Clinics  •  Hampstead, NH (Onsite)  •  17 hours ago
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Job Description

Handles incoming and outgoing calls, directs calls to appropriate personnel, and takes messages, as needed, atHampstead Hospital Residential Treatment Facility (HHRTF). Performs other administrative duties, to include managing the visitor log, distributing meal tickets, and sorting mail.

This position is PER DIEM!

Responsibilities

  • Oversees reception area in the Hampstead Hospital Residential Treatment Facility (HHRTF) by ensuring switchboard coverage and monitoring and assisting visitors entering the facility, including welcoming visitors, asking them to sign in, providing directions and explain process for calling the appropriate Unit.
  • Assists staff in answering and directing incoming and outgoing telephone calls and all other aspects of switchboard operation to ensure that telephone calls are efficiently and respectfully processed.
  • Engages in frequent contact with the general public and state employees requiring the answering of routine inquiries, referring the more difficult questions to a supervisor.
  • Responds appropriately to emergency situations such as fire alarms or power failures. Notifies appropriate personnel regarding problems with telephone or alarm systems.
  • Performs a variety of record keeping functions including reviewing and entering admission data into the computer system when covering switchboard operations.
  • Maintains doctors’ monthly schedules in collaboration with Medical Director and Medical Physicians (designated SB person).Sells meal tickets for visitors, monitors copy machine to ensure proper operation and maintenance of supplies and provides other administrative/clerical/technical support as needed and as assigned.
  • Meets quality and productivity standards and deadlines, as established.
  • Promotes the hospital culture of patient safety in a non-punitive atmosphere; report medical errors and significant events; participate in hospital safety training programs and Performance Improvement activities.

    • Qualifications

    • One years’ experience in clerical or receptionist duties, six months of which shall have included experience operating a switchboard.
    • Preferred Qualifications:
    • Must be friendly, courteous, and helpful.
    • Possess excellent telephone skills.
    • Have a general knowledge of hospital staff and departments.
    • Excellent human relations, oral and written communication skills.
    • Possess the ability to work independently.
    • Able to deal with multiple issues in a busy environment and prioritize.
    • Able to interact with all age levels.
    • Contribute to team effort, carry out assignments responsibly.
    • Typing ability helpful, as well as some computer knowledge.
    • Aligned with NH’s System of Care, supporting services that are: family-driven, youth-guided, community-oriented, trauma-informed, and culturally and linguistically competent.

    Required Licensure/Certifications

    • None
    Dartmouth Hitchcock Medical Center and Clinics

    About Dartmouth Hitchcock Medical Center and Clinics

    How can the lifestyle in New Hampshire and Vermont compliment your career? You can have amazing 4-season living with a career at one of the top health systems in the country. The Dartmouth-Hitchcock health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth-Hitchcock Medical Center in Lebanon, NH, the system includes the NCI-designated Norris Cotton Cancer Center, the Children's Hospital at Dartmouth-Hitchcock; 4 affiliated hospitals and 30 Dartmouth-Hitchcock ambulatory clinics across the region. We are close to the urban centers of Boston, New York and Montreal, but also offer proximity to the seacoast and multiple top-tier ski mountains within a short driving distance. Throughout New Hampshire, the opportunities – both career and personal – truly make our area the ideal place to work and play.

    Dartmouth-Hitchcock is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, veteran status, or any other characteristic protected by law.

    Industry
    Healthcare & Social Services
    Company Size
    5,001-10,000 employees
    Headquarters
    Lebanon, New Hampshire
    Year Founded
    Unknown
    Website
    dartmouth-hitchcock.org
    Social Media