Job Description

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.

Receptionist / Stylist Trainee – Great Clips

A training opportunity for cosmetology or barbering students nearing graduation and preparing for a career behind the chair.

• Welcome guests, answer phones, and provide great customer service
• Maintain salon cleanliness and sanitation
• Train and build skills to transition into a stylist role after graduation
• Must be enrolled in cosmetology or barbering school and nearing graduation

What are salon owners looking for in a great Receptionist?

• Warmly greet customers
• Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
• Process transactions and issue receipts
• General knowledge of retail products and the ability to make recommendation
• Manage the flow of customers between check in and the service
• Maintain cleanliness and sanitation of the front desk and lobby area
• Manage answering phone
• Inform customers about services
• Update customer records with contact information
• Assist stylists in maintaining salon cleanliness and sanitation
• Commitment to work a flexible schedule, including peak times
• Dedication to great customer service
• Ability to work in a fast-paced environment
• Ability to efficiently and effectively resolve customer issues

Sounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.