Job Description

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.

Looking for a part-time job that fits your schedule? Join the Carpe Diem Inc. Great Clips team as a Weekend Receptionist! We're looking for a friendly, dependable person to greet guests, answer phones, assist with online check-in and wait times, and help keep our salon clean and welcoming. This fast-paced role is perfect for someone who enjoys working with people and providing outstanding customer service. Availability is required **weekdays from 3:00–7:00 p.m. and weekends**, as our salons are open seven days a week.

What are salon owners looking for in a great Receptionist?

• Warmly greet customers
• Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
• Process transactions and issue receipts
• General knowledge of retail products and the ability to make recommendation
• Manage the flow of customers between check in and the service
• Maintain cleanliness and sanitation of the front desk and lobby area
• Manage answering phone
• Inform customers about services
• Update customer records with contact information
• Assist stylists in maintaining salon cleanliness and sanitation
• Commitment to work a flexible schedule, including peak times
• Dedication to great customer service
• Ability to work in a fast-paced environment
• Ability to efficiently and effectively resolve customer issues

Sounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.