Job Description

OUR VALUE PROPOSITION

About the role:

Support the Administration Team with all reception and client service-related tasks. This position is Monday to Friday, from 8:30am to 5:00pm.

Key Responsibilities

• Collating and preparing client documentation, including binding for appointments, coordinating mail-outs or distributing documents via Adobe Sign for electronic execution
• Providing general administrative support including typing, printing, scanning and document handling using Microsoft Office (Word, Excel, Outlook)
• Managing incoming and outgoing mail, including sorting, recording and distributing items accurately
• Front of house reception, providing a professional, friendly, and engaging first point of contact for clients and visitors
• Answering, screening and directing phone calls, including handling general enquiries where appropriate and forwarding more complex matters to the relevant staff member
• Coordinating meeting room bookings via Outlook and ensuring rooms are clean, presentable, and set up with required IT (e.g. Microsoft Teams, screens, audio)
• Maintaining meeting rooms, including basic troubleshooting of IT equipment, and ensuring rooms are always ready for use
• Organising client refreshments and assisting with catering for meetings, lunches, and office events
• Overseeing office deliveries and ensuring items are received and distributed promptly
• Managing and maintaining reception services and ensuring smooth day-to-day front office operations
• Undertaking ad-hoc administrative duties as required, demonstrating the ability to use initiative and think independently with strong attention to detail

About you:

EDUCATION REQUIREMENTS:

Essential

• Completion of Year 12

DEMONSTRATED EXPERIENCE & ATTRIBUTES:

Essential

• Previous experience in a similar role
• Proven experience with Microsoft Office Suite (excel, outlook, word, teams)
• Excellent attention to detail
• Positive ability to work as part of a team
• Professional presentation required at all times

Life at RSM:

RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are!

Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits.

How to apply:

Please click on the “apply” button and complete our online application form.

Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance.