Job Description

Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

We are looking for a proactive, warm, and people focused Receptionist (Client Support Executive) to become the welcoming face at our operation based at the corporate offices of a reputable law firm.

If you thrive in a fast paced, high end environment and love creating exceptional experiences for clients, this is a role where you’ll shine.

As the first point of contact for all external visitors, you’ll set the tone for their entire experience. You will ensure that every interaction feels seamless, professional, and memorable. You’ll also work closely with internal teams, building strong relationships and supporting the smooth running of our workplace.

Key Responsibilities

• Deliver a professional, friendly welcome to all external clients, ensuring a consistently positive experience.
• Build and maintain strong relationships with both external visitors and internal colleagues.
• Manage room bookings and car park reservations with accuracy and efficiency.
• Support the planning, coordination, and setup of internal and external events.
• Go above and beyond to enhance client satisfaction and create standout moments.

Hours: 35 hours per week, shifts between 7am-7pm Mon-Fri

Salary £24,479

Qualifications

You’ll bring a naturally bubbly personality and exceptional people skills, allowing you to build rapport quickly and leave a lasting impression. You’ll be confident juggling multiple priorities, staying calm under pressure, and managing your day effectively.

You will also have:

• Excellent communication skills and a keen eye for detail.
• A proactive, solutions focused approach to problem solving.
• The ability to multitask and manage competing demands with ease.
• A polished, professional manner suitable for a high end corporate environment.

Essential Experience

• Proven experience delivering 5 star service in a busy corporate or hotel environment.
• Previous experience in a professional, client facing role.
• Background in a high end corporate setting with responsibility for managing client relationships.

Additional Information

What's in it for you?

• Competitive holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour confidential helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.