Job Description

The Receptionist will answer and manage the multiple line switchboard and greet and assist guests entering the building and help direct them where they need to go. Open and sort incoming and internal mail, maintain executive travel schedules, division contact lists, functional job instructions and general administrative tasks.

• Serve as the face of the company, greeting all employees, customers, vendors and visitors entering the building or calling in on the phone with friendly professional customer service.
• Operate a multi-call telephone switchboard (online dashboard with multiple queues), directing and relaying messages to the appropriate party or department to ensure customer satisfaction and call completion.
• Manage bookings for training and video conference rooms.
• Perform a variety of administrative duties for the various companies within the building as requested. Support special events.
• Assist other Universal Properties departments during absences of regular staff.
• Maintain reception areas in an orderly and presentable fashion.
• Other duties and projects as assigned.

• Excellent customer service skills, telephone etiquette and ability to communicate in a pleasant and professional demeanor.
• A strong team player with a keen understanding of the importance of professionalism in a service-based position.
• Experience operating a multiple-line telephone system/switchboard.
• Strong working knowledge of Microsoft Outlook, Excel and Word.
• Ability to adapt to a fast paced, dynamic working environment with multiple tasks and priorities.
• Strong attention to detail.
• Helpful and flexible.
• Ability to work weekend and statutory holidays.
• Fluency in English is required. Professional proficiency in French is considered a strong asset
• High School diploma required; post-secondary education in Office Administration would be considered an asset.
• Minimum 2 years of related experience in a reception role or combination experience and education.
• Salary Range ($40,000 - $48,000 per year).

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.