Rack Room Shoes

Receptionist

Rack Room Shoes  •  Charlotte, NC (Onsite)  •  2 hours ago
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Job Description

The Human Resources Department is seeking a personable and adaptable individual to join our team as a Part-Time Afternoon Receptionist. As the first point of contact for our office, you will play a crucial role in creating a welcoming and professional atmosphere. The primary responsibility of this role is to welcome visitors and handle inquiries in person and over the phone, ensuring everyone receives prompt, courteous, and helpful service. The ideal candidate will be detail-oriented, possess excellent organizational and communication skills, and thrive in a fast-paced environment where multitasking and adaptability are essential.

Core Responsibilities:

  • Enthusiastically greet guests and direct them to the appropriate person or department
    Professionally answer, screen, and direct incoming telephone calls; take and relay messages as necessary
    Provide general information and assistance to callers and visitors
    Perform general administrative and clerical tasks as assigned
    Manage conference and vendor room scheduling
    Maintain the reception area and other public spaces to ensure a professional appearance

Minimum Requirements

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)
  • Ability to handle confidential information with discretion
  • Strong organizational skills and the ability to prioritize tasks effectively
  • Experience in customer service preferred; retail experience is a plus
  • Professional personal presentation and a polished, approachable demeanor appropriate for a front-office role.
  • Punctuality and reliability
  • Flexibility and adaptability to changing priorities

Physical Demands:

  • This position is primarily sedentary. Applicants, with or without accommodations, must be able to sit for extended periods, as well as occasionally stand and walk. The role requires reaching, grasping, and possessing fine motor skills for typing. Additionally, candidates should be able to lift light objects, such as files, bend or stoop to access lower drawers, and have good near vision for computer work.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

  • Working in an office environment.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills requires of the position. All employees may have other duties assigned at any time.

We are an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Rack Room Shoes

About Rack Room Shoes

We believe shoes are more than just shoes, because we know your life is more than just footsteps.

Rack Room Shoes and Off Broadway Shoe Warehouse are known as innovators and authorities in our industry. We offer a great variety of on-trend styles for women, men and children in athletic, comfort and dress categories, while providing a delightful and trusted shopping experience for our valued customers. We also offer outstanding values on a wide selection of nationally recognized brands and exclusive private brands.

REAL TRUST

Our customers mean everything to us. You can count on us to consistently provide quality brands, current styles at affordable prices, and great service to fit the way you shop. Serving today’s busy families is our specialty. Our more than 500 stores feature an open concept design, with inventory that’s visible and accessible – makes it much easier and quicker to choose styles and find correct sizes for the entire family. With two brands in one family, you have more locations to shop, with returns or exchanges accepted at Rack Room Shoes or Off Broadway Shoe Warehouse. You can also earn and use your Rack Room Shoes Rewards Points at both locations, Shop Your Way online, in-store, on our APP or with Curbside Pick-Up.

REAL ADVOCACY

Rack Room Shoes maintains a special commitment to those in need. Through RACK ROOM SHOES GIVES, our ongoing philanthropic program, we provide ways in which customers and employees can seek support for charitable organizations, instilling trust and inspiration in the communities we serve.

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Charlotte, North Carolina
Year Founded
Unknown
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