Job Description
Receptionist
Department: Site Support Roles
Employment Type: Permanent - Part Time
Location: Priory Hospital Chelmsford
Compensation: £14,026 / year
Priory Hospital Chelmsford is looking to recruit a Receptionist to join the team. This is a part time 20 hours role. The shift times are 8am to 12pm, 12pm-4pm and 4pm-8pm Monday to Friday and Saturday is 8:30am-1:30pm.
Chelmsford is one of the UK’s leading treatment centres and is rated by former patients for its excellence, dedication and commitment, as well as producing outstanding treatment outcomes.
The hospital first opened in 1992 and since then, has established an excellent reputation for providing fast access to high quality
treatment for a range of addictions as well as
treatment for mental health difficulties We offer
private autism assessments for adults and children, as well as attention deficit hyperactivity disorder (ADHD) assessments for young people. We also have a dedicated
young people's mental health inpatient service, Willow Ward, which provides expert care in a supportive environment. As well as our inpatient offering for young people, we also offer a day hospital providing structured therapeutic support without the need for a full admission.
What you'll be doing
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- Greets and assists all arrivals promptly at the Priory unit, and ensures that they are treated in a courteous, pleasant and efficient manner, and directed accordingly.
- Ensures that all telephone calls into main reception / switchboard are dealt with promptly and efficiently within Priory operational standards.
- Carries out administrative tasks as required.
- Ensures the appropriate security passes are issued, as well as then directing the visitor to the appropriate areas or individuals within the unit.
You can find additional information in the attached job description.
What you'll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
The ideal candidate will hold an NVQ Level 1 in a relevant area or GCSEs (or equivalent qualifications) and will have experience gained within a customer-facing environment. They will demonstrate a strong understanding of basic principles within their field of study, alongside the communication and interpersonal skills developed through direct interaction with customers, enabling them to provide a positive and professional service.
For more information about the role, you can email
SarahWallis@priorygroup.com
What we will give you in return
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
- Free on-site parking
- Birthday Holiday - your birthday as an extra days annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
