Job Description

Your Role

Gensler is seeking an experienced Administrative Professional to join our Baltimore office. This Receptionist role acts as the Director of First Impressions and will be the face of the organization and those who visit our office. This position is an integral member of the office and Business Operations team. All comings and goings are through this individual. If you are a person who prides themselves on their upbeat, professional demeanor, entrepreneurial spirit, and the ability to multitask, this is a great role for you!

What You Will Do

• Maintain neatness in reception area, break area, conference rooms, pantry, kitchen, and common areas to always be tidy and presentable.
• Answer and direct incoming telephone calls.
• Greeting and welcoming clients and vendors in a professional and courteous manner, ensuring a positive first impression. Notify appropriate staff upon arrival.
• Assist and guide visitors and vendors to meetings.
• Perform proper office opening and closing procedures.
• Collect mail, distribute, and coordinate deliveries.
• Utilize the intranet to access firm information.
• Assist with setting up and breakdown for meetings and special events.
• Able to take on other responsibilities as necessary.

Your Qualifications

• Minimum 4 years of previous experience in a customer service/administrative/front desk reception role in an office environment.
• Ability to interact effectively with all levels of management and clients.
• Advanced proficiency in Microsoft Office.
• Proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator, Acrobat) is a plus.
• Strong multi-tasking and organizational skills.
• Demonstrated ability to remain calm and composed in fast paced or high‑traffic situations, while maintaining a friendly and solution‑oriented attitude.
• Ability to work regular business hours (8:30AM - 5:30PM) Monday through Friday.

*The compensation range is $75,000 - $83,000 annually, commensurate with relevant experience. In addition, standard benefits will be offered, and employees will be eligible for bonuses.

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From hiking and camping excursions to internal design competitions to “Well-being Week,” our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. ​Our annual base salary range has been established based on local markets.

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future

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